Jim Hudson Automotive Group has been family owned and operated, and serving Columbia, since 1980. Mr. Hudson's top priority is, and will always be, customer satisfaction!! Customer satisfaction is the "goal" of every department at the dealership.

Jim Hudson Automotive Group is hiring a motivated and enthusiastic Assistant Service Manager to assist in running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. We value our employees and invest in their success.

We offer:

• Competitive pay plan based on experience.
• Relocation assistance possible for the right candidate
• Medical, Dental and Vision Insurance
• $25K employer paid life insurance
• Disability Insurance
• 401(k) retirement plan with employer match
• Employee Assistance Program
• Employee Assistance Fund
• Flexible Scheduling
• Corporate Chaplain
• Paid Vacation and Personal Leave
• Paid Holidays
• Christmas Bonus
• Career advancement opportunities
• A positive and professional work environment

Responsibilities – Assistant Service Manager:

• Implements and maintains an effective dispatch system.
• Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
• Maintains timely and professional contact with service customers.
• Maintains an organized and up-to-date repair log.
• Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
• Schedules maintenance for service department vehicles and equipment.
• Prepares a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed.
• Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
• Monitors and follows up on parts orders with the parts manager to ensure availability.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Ensures that the work areas and customer waiting area are kept clean.
• Maintains safe work environment.

Requirements – Assistant Service Manager:

• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Assist with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
• Resume must be uploaded for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass background test and drug screening prior to employment!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.