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Join the Jim Hildreth Insurance Agency, a dedicated insurance provider located in Sunbury, Ohio, passionate about serving our local community with excellence and care.
We are a close-knit team driven by integrity, professionalism, and a commitment to providing exceptional service to our valued clients.
As an Insurance Customer Service Representative, you will be the first point of contact for our clients, assisting them with policy inquiries, claim processing, and ensuring their overall satisfaction.
Your role is crucial in maintaining our reputation for superior customer service and going above and beyond to meet our clients' needs.
Benefits
Hourly Base Salary Based on Experience
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
Client Support : Assist clients with policy inquiries, changes, and claim support.
Customer Communication : Communicate effectively and professionally with clients via phone, email, and in-person.
Documentation : Maintain accurate records of client interactions, transactions, and policies.
Problem Resolution : Address client concerns and issues in a timely and effective manner.
Team Collaboration : Work closely with agents and other team members to ensure a seamless client experience.
Requirement
Communication Skills : Excellent verbal and written communication abilities.
Detail-Oriented : Strong attention to detail and accuracy in client interactions and documentation.
Team Player : Ability to work collaboratively with team members to achieve common goals.
Professionalism : Professional demeanor and courteous attitude towards clients and colleagues.
Insurance Knowledge : Basic understanding of insurance products and services is a plus.
Last updated : 2024-05-07
Full Time
$34k-39k (estimate)
05/09/2024
05/15/2024
The job skills required for Insurance customer service include Customer Service, Written Communication, Communication Skills, Attention to Detail, Claim Processing, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance customer service positions, which can be used as a reference in future career path planning. As an Insurance customer service, it can be promoted into senior positions as an Insurance Claim Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance customer service. You can explore the career advancement for an Insurance customer service below and select your interested title to get hiring information.