13 Customer Service Advisor- 3897 Jobs in Richmond, TX
Jiffy Lube - Premium Velocity Auto is Hiring a Customer Service Advisor- 3897 Near Richmond, TX
Summary:
Customer Service Advisors (CSAs) are responsible for delivering exceptional customer service to our guests. By allowing our guests to make informed decisions about their automotive needs and services, they help increase sales and build loyalty. The CSA is a Service Technician who has successfully completed the CSA certification program through Jiffy Lube University.
Responsibilities:
- Responsible for creating a positive guest experience
- Provide service recommendations, ensuring completion of quality workmanship communicate to the guest any special circumstances that impact overall satisfaction.
- Understanding the full range of Jiffy Lube products and services
- Accurately capturing guests product needs and providing updates throughout the entire process
- Offering our guests options that are tailored specifically to their automotive needs
- Giving impartial advice to ensure that our guests are aware of manufacturer recommendations
- Servicing oil and filters
- Checking vehicle fluids
- Inspecting vehicle wiper blades
- Face-to-face interaction with guests
- Take initiative to increase sales, improve store profitability
- Guide teammates
- Ensure the building, equipment and grounds are clean and well maintained
Requirements:
- Two Years experience in customer service role
- Be able to work in a fast paced environment while multi-tasking to achieve desired outcome
- Be able to lift over 50 pounds
- Be able to bend, stoop, reach and crawl
- Can stand for extended period of times and climb stairs
Culture:
We didn't become an industry leader without the commitment, hard work and dedication of our talented management teams that you can now join. Do you have what it takes to become a member of the largest quick lube chain in the nation that pioneered the automotive service industry nearly 50 years ago?
We have expanded our core services to offer far greater than just oil changes and preventive maintenance. Our comprehensive service menu now includes Tires, Brakes, Suspension, and many more services from minor to major repairs.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Weekends as needed
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Automotive repair: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time | Part Time
$35k-44k (estimate)
11/09/2023
08/30/2024
The job skills required for Customer Service Advisor- 3897 include Customer Service, Commitment, Products and Services, Initiative, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Advisor- 3897. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Advisor- 3897. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Advisor- 3897 positions, which can be used as a reference in future career path planning. As a Customer Service Advisor- 3897, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor- 3897. You can explore the career advancement for a Customer Service Advisor- 3897 below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
02/21/2022: Long Beach, CA
Listened attentively to customers needs to ensure a positive customer experience.
03/01/2022: Fort Lauderdale, FL
Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
12/19/2021: Helena, MT
Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
02/11/2022: New London, CT
Customer complaints are often assigned case numbers that are used to track the progress of each case.
02/28/2022: Portsmouth, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
12/12/2021: Chico, CA
Provide technical support to clients; troubleshoot systems.
03/03/2022: Lincoln, NE
Promote service retention while reducing cancellations.
02/24/2022: Biloxi, MS
Stop Complaining About Missed Calls.
02/04/2022: Fort Smith, AR
Confident with the ability to communicate to customers, colleagues, and staff at all levels.
02/13/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for Customer Service Advisor.
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