DEPARTMENT: Aging Services
SUPERVISOR: Chief Program Officer
STATUS: Part-time or Full-time , Non-exempt, $19-$23/hour

Flexible hours await the passionate and dynamic individual ready to take on the role of a Social Work/Outreach Coordinator. Join us in spearheading the expansion of our NORC (Naturally Occurring Retirement Community) program at the Ellison Park Apartments, where the focus is on enriching the lives of our diverse residents aged 60 and older. Dive into meaningful work with a particular emphasis on supporting low-income refugees. As a pivotal member of the NORC team, you'll enjoy the freedom to shape your schedule while engaging in outreach, conducting comprehensive assessments, and developing personalized care plans to elevate the overall well-being of our vibrant community.

Essential Duties and Responsibilities:

• Strategic Outreach: Drive resident engagement and enrollment by leading targeted outreach initiatives, building a robust caseload, and fostering partnerships with culturally specific agencies.
• Holistic Needs Assessment: Identify the unique needs of our resident population through thorough and holistic intakes and assessments covering psychological, social, physical, and environmental concerns.
• Culturally Competent Care Planning: Develop and execute comprehensive care plans in collaboration with clients and their families, ensuring culturally sensitive approaches to address diverse needs.
• Partnership Development: Forge and maintain strong partnerships with external agencies and resources to coordinate effective service delivery tailored to the growing immigration population at the NORC.
• Client Advocacy: Attend internal and external meetings to advocate for our clients, providing referrals, connections, and support to enhance their overall well-being.
• Communication: Maintain consistent and open communication with clients, caregivers, and other stakeholders, fostering a supportive and collaborative environment.
• Ongoing Monitoring and Support: Provide continuous monitoring and support to clients and their families, responding effectively to crisis situations when needed.

Education and Qualifications:

• Bachelor’s degree in social work or a related field from an accredited college or university.
• Minimum of 2 years of full-time work experience in care management, with expertise in program coordination and assessment.
• Possess strong problem-solving abilities, crisis intervention skills, and the capability to work both autonomously and collaboratively within a team.
• Familiarity with intergenerational trauma, financial and insurance issues affecting older adults, and understanding of Monroe County Social Services, Social Security, and Mental Health Systems.
• Knowledgeable about community resources and available interventions for older adults.
• Effective communication and interpersonal skills are a must, along with comfort conducting face-to-face visits in clients’ homes.
• Familiarity with common experiences among refugees and immigrants to this country (New Americans) and ability to provide culturally responsive support to this population.
• Strong organizational and time management skills, including proficiency in electronic record keeping, Excel, and Office 365.

If you are passionate about making a positive impact in the lives of diverse older adults and possess the qualifications outlined above, we invite you to join our team and contribute to the flourishing NORC program at Ellison Park Apartments. Your commitment will play a pivotal role in enhancing the overall well-being of our community.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

JFS is committed to providing services to the community regardless of their faith, race, national origin, gender identification, sexual orientation or financial situation. We are committed to building a culturally diverse and inclusive environment.
EOE/AA Disability/Vet

Job Types: Full-time, Part-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Patient demographics:

• Adults
• Older adults

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person