1 Bilingual Russian/English Case Manager - Help Center Job in Manhattan, NY
Jewish Association Serving The Aging (JASA) is Hiring a Bilingual Russian/English Case Manager - Help Center Near Manhattan, NY
Careers at JASABilingual Russian/English Case Manager - Help Center
DETAILS
General Responsibilities
The Help Center at JASA is the main point of entry for older adults, family members, and
professionals turning to JASA for help. The Help Center Case Manager is responsible for
providing information and referrals to JASA services and older adult resources throughout New
York City. As the first point of contact for those seeking help from JASA, the Help Center Case
Manager provides information and assistance via telephone and email. The Help Center Case
Manager is culturally competent and knowledgeable about the breadth of services available to
older adults throughout New York City and provides advocacy to eliminate barriers to accessing
such services. The Help Center Social Worker is a member of a collaborative team which
partners with multiple departments across the organization to successfully serve the aging
community.
- Provide appropriate information and linkages to programs and/or services that may be
- Provide specific information about health, welfare, education and recreation services
- Screening of client eligibility, application for, and advocacy in securing benefits and
- Liaison with JASA services staff and other aging services providers to conduct outreach
- As a direct provider of information and assistance, comply with all applicable JASA
- Participate in professional training to acquire and update skills (i.e. attend in-services).
- Complete required documentation, case records, reports, and statistics utilizing
- Inform supervisors of situations of crisis or circumstances where the worker requires
- In all responsibilities listed above, utilize a strength-based, person centered approach to
culturally appropriate manner.
- Perform other related tasks as requested or assigned.
- Graduate of an Accredited College or University with BSW or BA/BS degree or equivalent
- 1-2 years’ experience in field of geriatrics preferred
- Russian or Spanish speaking preferred
- Strong understanding and knowledge of the public benefits and social services available to
- Compassionate, culturally sensitive with excellent listening skills
- Experience with screening and interviewing individuals
- Capacity to problem solve and think critically
- Strong verbal and written communication skills, including documentation
- Proficiency in computer literacy and web-based systems, including client databases
- Understanding and appreciation of the roles of race, religion, ethnicity, sexual
Job Summary
Full Time
$100k-121k (estimate)
03/21/2024
05/20/2024
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