JOB TITLE: Jewel Scan Coordinator DEPARTMENT: Administration

PURPOSE:

Provides prompt, efficient, and friendly customer service. Maintains price integrity and consistency with tags

and signage throughout the store.

WORKING RELATIONSHIPS:

Accountable and Reports to: Store Director, Asst. Store Director, Person In Charge

PRIMARY JOB FUNCTIONS:

• Provides prompt, efficient, and friendly customer service by exhibiting care, concern, and patience in all

customer interactions and treating customers as the most important people in the store.

• Smiles and greets customers in a friendly manner.

• Genuinely thanks each customer and invites them back.

• Assists customers by: (examples include)

o escorting them to the products they’re looking for

o securing products that are out of reach

o loading or unloading heavy items

o making note of and passing along customer suggestions or requests

o performing other tasks in every way possible to enhance the shopping experience.

• Answers the store telephone promptly when asked to, and provides friendly, helpful service to customers

who call.

• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

• Analyze and resolve scanning issues, or assist associates in solving scanning problems.

• Access software to perform edits, update files, and print shelf tags.

• Researches scanning issues by utilizing store level databases and or communicating with pricing

department at Store Support Center.

• Orders replacement labels on a weekly basis.

• Hangs replacement/description change labels received in weekly label packets.

• Verify accuracy of shelf tag pricing to front end point-of-sale system.

• Ensures signage and temporary replacement labels meet Division standards, as well as comply with local

regulatory guidelines in regards to unit pricing, expiration dates, and other label format issues.

• Performs daily technical scanning operations as defined by Division standards.

• Has the ability to train store personnel on various scanning duties.

• Responsible for executing batches in proper date and numeric sequence and order. If performed by other

associates, will monitor to ensure correct procedures were followed.

• Ensures markdown pricing is current, properly logged, and reviewed weekly.

• Conducts weekly commodity scan audits as scheduled or after completion of store reset; adjusts pricing

and attribute discrepancies when found; runs necessary reports and files as proof of audit completion.

• Responds immediately to pricing correction directives sent from Division; ensures, with management

assistance, such pricing corrections are being addressed quickly and thoroughly in their absence.

• Keeps all appropriate pricing records and paperwork for the designated amount of time defined by

Division standards.

• Understands the Division Scan Price Guarantee and assists management in its implementation.

• Sorts and organizes entire label packet by date, department and aisle.

• Reviews, reconciles, and retains various Division reports.

• Researches discrepancies and makes corrections.

• Ensures pricing and scanning guidelines in the store while providing scan accuracy for weekly ads.

• Prints and hangs shelf tags for section resets

*Formal job description lists additional tasks

Job Types: Full-time, Part-time

Pay: $14.00 - $17.25 per hour

Expected hours: 12 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Overnight shift
• Weekends as needed

People with a criminal record are encouraged to apply

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• DeKalb, IL 60115 (Preferred)

Ability to Relocate:

• DeKalb, IL 60115: Relocate before starting work (Required)

Work Location: In person