4 Customer Success Manager Jobs in Jupiter, FL
JetRide Holding LLC is Hiring a Customer Success Manager Near Jupiter, FL
Have you ever dreamed of being a part of a Startup? Here at JetRide, we create best-in-class boat-club experience. You will play a pivotal role in our expansion, driving customer success excellence and enhancing the experiences of our valued members. We are looking for a boat lover who is ready to work hard and take their career to the next level. Our fun and challenging culture will encourage you to think creatively, solve problems, and take initiative. If you have the skills we need and could be the peanut butter to our jelly, then we want to meet you!Your Day as a JetRide Customer Success ManagerYou will be responsible for offering new and existing JetRide customers with a high-touch customer experience, performing account management, customer success and training.Your Role in Action
- Scheduling and leading new customer onboarding
- Establish a trusted/strategic advisor relationship with your customers.
- Working with your accounts to grow their usage and product adoptionEngage closely with key customer contacts Advocate for your customers internally as you work cross functionally with Sales and operations
- Provide customized communication and training content for each customer during and after implementations.
- Identify expansion opportunities and partner with Sales to successfully seize these opportunities.
- Monitor and achieve group KPIs and metrics
What You Bring to the Table
- Mastery in providing unquestionably amazing service to your accounts
- Intrinsic drive for success
- Top-shelf problem solving skills
- Strong presentation, meeting facilitation, organizational and written communication skills
- 2-3 years’ experience in customer success or account management
- Exceptional communications skills
- Experience in the boating industry is a plus
- Located in the Palm Beach area and within commuting distance to our office
Your Benefits
- Medical, dental insurance
- Jetride Membership
- Competitive salary
- Vibrant company culture with frequent team building events
Fast paced learning environment with significant availability for new opportunities to growJob Type: Full-time Pay: $50,000.00 - $55,000.00 per year
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
Job Summary
Full Time
$74k-98k (estimate)
05/01/2024
08/27/2024
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
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