Description

Primary responsibility is timely and accurate processing of physician orders and medical records. Facilitate acquisition of Physician Face to Face documentation upon patient admission to agency and provide communication to agency Administrator.

Requirements

Essential Function:

• Processing and tracking of Physicians orders, follow up phone calls to physician offices to obtain signatures. Works closely with the Administrator and Sales Team.
• Facilitates communications with physicians and facilities to obtain Face to Face documentation following admission to home health.
• Reviews F2F documentation to ensure documentation contains all required elements.
• Notifies the agency Administrator of outstanding F2F on day 20 following admission to home health. 
• Verifies receipt of all required documents, such as Notice of Medicare Non-Coverage and Consent for treatment.
• Confirms that all required signed documents are received.
• Verification of fax and follow up on unsuccessful faxes.
• Completes demographic change request in the EMR.
• Promotes the agency philosophy and mission by presenting a positive image to patients, families, physicians and community agencies.
• Demonstrates commitment, professional growth and competency.
• Provides effective communication to patient / family, team members and other health care professionals and maintains confidentiality.
• Performs other duties as assigned.

Education: High school diploma, GED, or equivalent required.

Experience: Previous healthcare experience a plus, but not required.

Skills: Knowledge of office machines preferred, computer skills required, excellent interpersonal and organizational skill. Experience with Homecare Homebase preferred. 

Transportation: Reliable transportation

Environment and Working Conditions:

Works in routine office environment. Noise level may be moderately high, ability to work a flexible schedule and extended hours. Some exposure to inclement weather. May be considered for remote position.

Physical and Mental Effort:

Prolonged sitting and some standing required. Occasional lift, pull, carry and push items weighting up to fifty pounds. Frequent need to stoop, kneel and reach while accessing files. Requires working under some stressful conditions to meet deadlines and agency needs. Requires hand-eye coordination and manual dexterity. Required problem solving skills.