Duties

- Dispatch drivers to designated locations based on customer requests and scheduling needs
- Monitor driver progress and provide updates to customers regarding estimated arrival times
- Coordinate with drivers to ensure efficient routes and timely deliveries
- Monitor road conditions, construction zones, and accidents in order to revise routes as needed
- Resolve any issues or conflicts that may arise during the delivery process
- Receive and prioritize incoming calls and messages from customers, and drivers

Requirements

- High school diploma or equivalent required; additional education or certification in logistics or transportation is a plus
- Proven experience as a dispatcher or in a similar role preferred
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Proficient in using dispatch software and other relevant technology tools
- Knowledge of local roads, traffic patterns, and geography is an asset
- Ability to remain calm under pressure and make quick decisions in a fast-paced environment

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k) 3% Match
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Experience:

• Dispatching: 1 year (Required)

Work Location: In person