This is a Shift Lead in Training Position

The shift leader helps oversee in-store operations alongside the General Manager. The Shift leader plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently.

Shift leaders must lead by example and execute systems and procedures with 100% integrity. As a Shift leader, your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives outlined in the "line employee" description.

Responsibilities :

• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat appearance by wearing a required uniform and adhering to a corporate dress code.

Requirements :

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have a strong desire to work as a Team Player
• Flexibility to work day and night shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
• Ability to lift 40 pounds
• Must be 18 years old or older
• Must Have a Minimum of 2 Years of Food service experience in a Supervisory Position

The Pay Range is $19 - $20 Hr. plus Tips (Tips average $5.50-$6.50 Per hour in addition to Hourly Pay.

At Jersey Mike's, we understand that being the best team on the planet takes more than just talent. It is a perfect blend of talent, trust, teamwork, and a shared vision.

It's that little added effort, a splash of extra and unexpected, that elevates everything we do.

Our subs are authentic and fresh, served up with a helping of neighborly banter from our dedicated and high-energy team. We are looking for outgoing, hardworking, friendly, and responsible individuals who believe in :

Serving high quality, fresh products with energy and a sense of urgency

Serving customers personalized products in a clean, warm, and friendly atmosphere

Working with and serving others- "sharing your life with the customer"

Being a part of a bigger whole and having the desire to give back to your community

Last updated : 2024-05-16