Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:
As a Receptionist - State Farm Agent Team Member with Jeremy Jones - State Farm Agent, you’re the first point of contact in our agency. We are looking for fun and energetic bilingual front desk receptionist with customer service experience to join our award-winning team.
Our agency is a rewarding and positive place to work. Our ideal candidate must have a sense of humor and a passion for helping others! Someone who loves to smile, laugh, socialize with clients and make them feel like the only person in the room. We are looking for a Jack or Jill of all trades who can wear many hats and will be an integral part of the team as we help clients with their insurance needs.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:

• Answer and manage incoming calls.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Bilingual Preferred
• FL Insurance License 440 or 2044/220 "Preferred- Not Required"
• Our ideal candidate must have a sense of humor and a passion for helping others!
• Someone who loves to smile, laugh, socialize with clients.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Proactive in problem-solving with excellent communication skills to assist customers.

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience