Job Summary :

The Shuttle Driver is responsible for driving guests from and to the dealership to their designated locations. It will include greeting customers, maintaining a positive and helpful behavior throughout the customer interaction.

It involves moving the customers' cars to designated parking areas in the back of the dealership.

The ideal Service Shuttle Driver has an unrestricted driver's license, clean driving record, a trustworthy demeanor, ability to drive both automatic and standard-transmission vehicles, and has excellent customer service skills.

Benefits :

• Medical- 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD / LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistant Program
• FMLA / Maternity / Paternity Leave
• Bereavement Leave

Essential Functions : (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics.

This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Duties and Responsibilities :

The following is a representative list of the duties and responsibilities associated with this position :

• Greet and assist customers dropping off vehicles for servicing
• Install disposable covers and floor mats in the interior of vehicles to be serviced
• Drives and picks guests up to and from the dealership in a timely manner.
• Ensures guests are picked up at scheduled time.
• Maintain Daily Shuttle log
• Assist in the Rental / Loaner Department as needed
• Run miscellaneous errands as needed
• Perform other tasks as assigned by Management
• Maintains constant communication with the dispatch team.
• Assists in moving disabled vehicles in or around the service department.
• Helps maintain a professional appearance of the sales and service departments and the courtesy van.
• Secures the courtesy van on premises, usually inside the shop at the end of the day.
• Assists in all areas of the Service department, as needed.
• Must follow and ensure passengers follow all company safety policies and practices.
• Maintains professional appearance.
• Maintains high ethical standards.
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting : Remaining in the seated position
• Stand : Remaining on one’s feet in an upright position at a workstation without moving about
• Walking : Moving about on foot
• Lifting : Raising or lowering an object from one level to another (includes upward pulling) 50-75 lbs.
• Carrying : Transporting an object, usually holding it in the hands or arms, or on the shoulder
• Pushing : Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
• Pulling : Exerting force upon an object so that the object moves toward the force (includes jerking)
• Climbing : Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms.

Body agility is emphasized

• Stooping : Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
• Crouching : Bending body downward and forward by bending legs and spine
• Crawling : Moving about on hands and knees or hands and feet
• Reaching : Extending hand(s) and arm(s) in any direction
• Handling : Seizing, holding, grasping, turning, or otherwise working with hand or hands.

Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears

• Fingering : Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
• Feeling : Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
• Talking : Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
• Hearing : Perceiving the nature of sounds by ear
• Tasting / Smelling : Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
• Near Vision : Clarity of vision at 20 inches or less
• Far Vision : Clarity of vision at 20 feet or more
• Depth Perception : Three-dimensional vision.

Ability to judge distances and spatial relationships so as to see objects where and as they actually are

Visual Accommodation : Adjustment of lens of eye to bring an object into sharp focus.

This factor is required when doing near point work at varying distances from the eye

• Color Vision : Ability to identify and distinguish colors
• Field of Vision : Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions : Exposure to...

• Weather
• Moving mechanical parts
• Non-Climate controlled conditions
• Wet and / or humid conditions
• Noise
• Vibration

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Last updated : 2024-05-06