5 Customer Service Specialist Jobs in Towanda, PA
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JELD-WEN is Hiring a Customer Service Specialist Near Towanda, PA
The Opportunity The Customer Service Specialist must be able to multitask between several different duties.
What You Will Do
- Staying up to date with current and prospective company accounts.
- Communicating with clients and addressing any concerns in collaboration with Customer Service Analysts.
- Monitoring client communication and promptly responding to calls and emails.
- Inputting customer orders.
- Maintaining records for client accounts and auditing them regularly.
- Collaborating with a variety of different departments to better serve the clients' needs, such as the accounting and marketing departments.
- Searching for, pitching to and attaining new client accounts.
- Selling additional products and services to existing clients.
- High School Diploma required; Associates degree preferred.
- Some marketing and sales skills for finding, attracting, pitching to and acquiring new accounts.
- Excellent computer skills in order to use online programs to manage accounts and records.
- Multitasking skills for handling multiple clients and their accounts.
- Strong customer service skills for developing and maintaining long-term relationships with old and new clients.
- Excellent organization skills to keep meticulous records for client accounts and maintain multiple accounts at once.
- Advanced written and verbal communication skills for maintaining good relationships with clients and addressing concerns promptly to increase customers satisfaction.
- Problem-solving skills for identifying and addressing client concern.
In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.
What We OfferInvesting in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Job Summary
Full Time
Retail
$56k-72k (estimate)
05/23/2024
06/20/2024
jeld-wen.com
WEDOWEE, AL
15,000 - 50,000
1960
Public
TERRY WILEY
$3B - $5B
Retail
Related Companies
About JELD-WEN
JELD-WEN manufactures and provides windows, doors, exterior trim and panels for the residential and commercial buildings.
The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Products and Services, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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