Join our team and remember why you wanted to work in healthcare to begin with. We’re looking for an organized, efficient, and friendly Registration and Check-In Coordinator who loves people and meeting the needs of the community. In our health center, JeffCare strives for work-life balance so our patients can enjoy quality service. In addition to weekends, evenings, and all state holidays off, JeffCare employees work reasonable shifts and accrue paid annual and sick leave.

JeffCare is a Federally Qualified Health Center offering primary care and behavioral health from two sites in Metairie and Marrero. JeffCare is a program of Jefferson Parish Human Services Authority. This position is located in the greater New Orleans metropolitan area in Marrero, LA. Hours for this position are 8:30 a.m.-5:30 p.m.

Compensation, Benefits & More

• No on-call or weekend work.
• Competitive salary
• Insurance: Great insurance package (Generous health plan options, as well as dental, vision, and life options)
• Generous Paid leave: Generous paid annual and sick leave (does not expire) in addition to at least 9-12 paid official state holidays
• Flexible work schedule
• Retirement: Great retirement options
• Student loan debt repayment: May qualify for Public Service Loan Forgiveness (PSLF) or other programs for student loan debt
• Continuing education opportunities
• Free, nearby parking
• Tobacco-free environment
• Filtered water stations

Responsibilities

• Welcoming and checking in patients, including verifying personal and insurance information
• Collecting consent forms, photo identification, and demographic information
• Assisting patients in scheduling appointments and coordinating with healthcare providers
• Verifying insurance coverage, obtaining authorizations, and explaining benefits and coverage to patients
• Assisting with administrative tasks, such as filing documents, organizing paperwork, maintaining office supplies, etc.
• Working as team player with other staff
• Meeting needs of patients and completing warm hand-offs to support staff
• Working independently to schedule patients and seeking consult for complex cases
• Attending meeting and morning huddles as assigned

Qualifications & Skills

• Bilingual preferred (English/Spanish)
• At least a high school diploma or GED
• Strong interpersonal, oral, and written communication skills
• Calm, professional attitude at all times (even during stressful situations)
• High level of ethics and ability to maintain patient confidentiality
• Ability to multitask
• Strong memory and concentration skills
• Creative problem-solver
• Patience
• Ability to make good judgments
• One year of experience in documenting information in an electronic health record and verifying insurance benefits
• One year of experience scheduling appointments, collecting, and recording demographic information
• Experience working in primary care or behavioral health provider’s office is a plus

Contact

Put your skills to work for the greater good. Apply for this position by submitting a resume to Mark Zinter at mzinter@jphsa.org.

About Us

If you support increasing access to healthcare and important community services, you’ll love our mission. Jefferson Parish Human Services Authority (JPHSA) helps individuals and families in Jefferson Parish affected by mental illness, addictive disorders, and developmental disabilities to live full, healthy, independent and productive lives. JPHSA’s JeffCare Community Health Centers provide primary care and behavioral healthcare services for all ages.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person