5 Patient Care Liason Jobs in Jefferson, MO

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Patient Care Liason

Jefferson City Medical Group

Jefferson, MO | Full Time

$37k-44k (estimate)

1 Month Ago

Home Health Patient Care Manager RN - Central Missouri

LHC Career Site

Jefferson, MO | Full Time

$83k-108k (estimate)

2 Months Ago

Home Health Patient Care Manager RN - Central Missouri

LHC Group

Jefferson, MO | Other

$79k-103k (estimate)

4 Months Ago

PATIENT SERVICE REPRESENTATIVE, CAPITAL REGION MEDICAL CENTER URGENT CARE (Full

MU Health Care

Jefferson, MO | Full Time

$37k-46k (estimate)

4 Months Ago

PATIENT SERVICE REPRESENTATIVE, CAPITAL REGION MEDICAL CENTER URGENT CARE (Part Time)

MU Health Care

Jefferson, MO | Part Time

$37k-46k (estimate)

4 Months Ago

Patient Care Liason

$37k-44k (estimate)

Full Time 1 Month Ago

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Jefferson City Medical Group is Hiring a Patient Care Liason Near Jefferson, MO

RESPONSIBILITIES:

Job Specific Competencies:

Establish primary care for new and transferring patients in a timely manner, including answering questions regarding providers, and clinic services; via telephone, in person, or by JCMG email/website, and ECW/referral messages.

Call patients to reestablish JCMG care after a physician departure and help manage patient communication.

Promote positive public relations by maintaining a professional appearance and demeanor, demonstrating appropriate email and phone etiquette.

Coordinate transfer of medical records as necessary.

Check PCP schedules daily/weekly to observe and manage empty times to be filled.

Facilitate translation services as needed.

Facilitate timely and professional communication between providers and clinic staff.

Maintain reports to senior leadership and or departments of patient placement into physician practices, insurance coverage, and patients not placed with a primary care provider

Reports to manager on a monthly basis, or more often as requested.

Attend health fairs and other appropriate community relations and outreach events to promote JCMG as needed.

JCMG Core Competencies:

Strives for continuous quality improvement.

Participates in educational experiences designed to maintain and/or improve professional competence.

Maintains high work ethic standards.

Provides quality customer service to staff, patients, and visitors at all times.

MINIMUM QUALIFICATIONS

Education:

Equivalent to a high school education

Experience:

Six months to two years of similar or related medical experience

Certification/License:

Knowledge/Skills/Abilities:

Must be a self-starter and able to communicate with all staff, physician groups and patients in a professional manner. Obtaining cooperation (internally and externally) is an important part of this position and requires a level of diplomacy and trust. Independent judgment is often necessary and the ability to efficiently handle conflict and negotiations is crucial to success in this role
Medical terminology
Strong team working and collaborative skills
Ability to multi-task and work independently
Attention to detail
Excellent organizational skills, written and oral communication and customer service skills particularly in dealing with stressful personal interactions
Must have knowledge of office equipment and computers
Intermediate to advanced proficiency in Microsoft applications, database management and documentation preparation
Demonstrates proper phone etiquette
Uses active listening skills
Must be able to work evenings and/or weekends as needed