**Purpose**

****Are you seeking more than a paycheck** **YOU** who take pride in their work, have an eye for detail, and believe in a positive attitude. Whether you are coming from a job where travel is mandatory, or leaving a company with an overwhelming schedule, you can find a better quality of life working with the JeffCo community. We offer exciting benefits such as flex time, generous holiday schedules, and regular business hours so you can stay put, spend more time with family, and enjoy all the amenities Jefferson County has to offer!If you are looking for a great opportunity for your career to take off, then this position welcomes you to work for a County that thrives on working collaboratively and overcoming challenges. We are seeking someone who has a strong work-ethic, is a self-starter, loves what they do and is motivated to share their knowledge and experience with those who they work with.**

At Jeffco, we are looking for customer-focused individuals just like you who take pride in their work, have an eye for detail, and believe in a positive attitude. Whether you are coming from a job where travel is mandatory, or leaving a company with an overwhelming schedule, you can find a better quality of life working with the Jeffco community. We offer exciting benefits such as flex time, generous holiday schedules, and regular business hours so you can stay put, spend more time with family, and enjoy all the amenities Jefferson County has to offer!

The **Child Support Specialist** utilizes critical thinking to establish, modify, enforce, and collect Child Support obligations by making decisions for an optimal outcome for each individual case while following Colorado and Federal guidelines.

The **Child Support Specialist** is responsible for: Managing a large caseload consisting of 450-500 cases, enforcing child support orders and medical support orders through various judicial or administrative processes. Interpreting and applying terms of parties' private child support/maintenance orders as well as our own orders for entry into our data management system, ACSES. QUALIFICATIONS

Minimum qualifications

Minimum of three years of work related experience in comprehensive case management AND a high volume customer service position OR working with a complex computer system. Or a combination of experience and education Preferred qualifications * Work experience in Child Support Services

* Bilingual in Spanish a plus but not necessary.

Knowledge, Skills, and Attributes that would lead to success in this role include: Ability to navigate family circumstances while serving the best interest of the child(ren). Ability to problem solve by using critical thinking and utilizing resources/researching to find solutions that are best for the family and the department. High level organizational skills and thrives with strict deadlines. Strong customer service and interpersonal skills with the ability to adapt communication based on level of program knowledge of the audience. Pre-employment assessment process requires candidate to use independent and in-depth thought processing to evaluate the best interest for a client and their family.

Offer of employment contingent on criminal history check and education verification. * Once the job bulletin has closed, the Talent Acquisition Team evaluates all applications based on the minimum requirements listed in the qualifications section of the job bulletin.

* Next, the Talent Acquisition Team reviews applications for the preferred skills. While these skills are not a requirement for the position, they will contribute to the success of the new hire in this role. These skills are scored and the highest scoring applicants will be forwarded to the next step.

* The next step includes the hiring team reviewing applications and deciding who to contact for a phone screen/interview. The number of applications forwarded for Manager Review depends on the hiring teams request and can range from 10 applications to everyone who meets minimum requirements; not everyone who makes it to Manager Review is guaranteed an interview.

* If the hiring team wishes to speak with you further, they will reach out to you via phone call or email using the contact information listed on your application. You may receive emails asking you to complete a task within your candidate portal and it is important that you are receiving our emails as we do not want you to miss out on an opportunity.

**Employee Total Rewards and Benefits**

Working at Jefferson County Government provides much more than a paycheck.

Flexible schedules assist in your work/life balance, in-house fitness centers keep you strong, and matching retirement helps you plan for your future.. A wide variety of great benefit opportunities helps you maintain a healthy lifestyle in balance with a generous leave & holiday schedule.

This is an excellent opportunity to join an organization that thrives on innovation and collaboration, and where being a leader doesnt require an official title. A career with Jefferson County will not only allow you to serve our community in a positive, customer-focused way, it will also give you the opportunity to make a difference in the lives of those living in and enjoying all that Jeffco has to offer. Jeffco provides exciting benefits like flextime, remote work opportunities, a four-day business week, and a commitment to growing and developing its employees.* Once the job bulletin has closed, the Talent Acquisition Team evaluates all applications based on the minimum requirements listed in the qualifications section of the job bulletin.

* Next, the Talent Acquisition Team reviews applications for the preferred skills. While these skills are not a requirement for the position, they will contribute to the success of the new hire in this role. These skills are scored and the highest scoring applicants will be forwarded to the next step.

* The next step includes the hiring team reviewing applications and deciding who to contact for a phone screen/interview. The number of applications forwarded for Manager Review depends on the hiring teams request and can range from 10 applications to everyone who meets minimum requirements; not everyone who makes it to Manager Review is guaranteed an interview.

* If the hiring team wishes to speak with you further, they will reach out to you via phone call or email using the contact information listed on your application. You may receive emails asking you to complete a task within your candidate portal and it is important that you are receiving our emails as we do not want you to miss out on an opportunity.

Once you have created a Candidate profile, you'll be able to set up job interest alerts! This means you would be the first to know when we post a position that matches your desired role!