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Lead Print Server Manager
JCS Solutions LLC Arlington, VA
$114k-145k (estimate)
Full Time | Business Services 1 Month Ago
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JCS Solutions LLC is Hiring a Lead Print Server Manager Near Arlington, VA

JCS Solutions LLC has a need for a Lead Print Server Manager to join our growing team supporting the Defense Information Services Agency (DISA) Enterprise Managed Print Services (EMPS) project within the National Capital Region (NCR), primarily the Pentagon, Mark Center, and Springfield, VA. This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential. The EPMS program provides seamless cost-effective operational support for specific enterprise managed print services capability. If you are interested in a challenge and a great working environment, apply today!
Position Requirements: 
  • Provide Enterprise Managed Print Services (EMPS) Support to all facets of installation, operation, device upgrades (i.e., hard drive changes for Secret Internet Protocol Router Network [SIPRNet] to Non-classified Internet Protocol Router Network [NIPRNet] transition), software/firmware replacement and upgrades, decommissioning, logistics, monitoring, management, and restoral of devices.
  • Complete required training for privileged access to the print server (Print server hosted by server ops, role is to manage print queues). Develop supporting processes to effectively create and manage print queues.
  • Manage and maintain a positive relationship with Government representatives to ensure high quality service and support.
  • Oversee and implement consistent customer service and support for current and evolving client mission requirements.
  • Oversees business management to include tracking of end of month reports, waste management, meter collection, supply management, staffing, etc.
  • Provide outstanding customer service to internal and external customers, providing new innovative solutions for continued customer needs.
  • Ensure SLA's are accurate and that the contract team is meeting requirements.
Qualifications: 
  • Experience in Enterprise IT systems and understanding how the deployment of IT equipment fits into the broader IT infrastructure of the organization.
  • Possess a unique blend of technical expertise, project management skills, and domain knowledge to navigate the complexities of IT deployment projects effectively.
  • Bachelor’s degree is required.
  • A Master’s degree is highly desired.
  • Four (4) years of program management experience of similar scope, type, and complexity with at least one (1) of the four (4) years with the DoD may be substituted for a Master’s degree
  • Five (5) of demonstrated experience in conducting requirements analysis, resource allocation, project costing, deliverable tracking, schedule and financial data monitoring, and reporting for projects and contracts of similar scope, type, and complexity is required
  • One (1) year experience in Enterprise IT systems and projects.
  • Managing and performing integration operations and maintenance activities on multiple system domains of various security classification levels and diverse user bases concurrently.
  • Must be able to read and comprehend equipment functionality and instructions throughout the course of the workday.
Desired Requirements:
  • Mastery of Microsoft tools and applications.
  • Working knowledge of DISA and/or DoD is a plus.
About JCS Solutions LLC:
JCS Solutions LLC is an IT Government Contracting company dedicated to providing the highest quality of services and solutions. Our employees enjoy a work culture that promotes innovation, and we've been certified as a Great Place to Work four years in a row!
JCS Solutions LLC benefits include 401k retirement plans, paid time off, health insurance, dental insurance, vision insurance, life insurance, long term disability, short term disability, and opportunities for professional development.
It is JCS’s policy to promote equal employment opportunities. All qualified applicants will receive consideration for employment without regard to sex, race, color, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
All successful candidates must be COVID-19 vaccinated.
If you require additional accommodation, please contact us at HR@jcssolutions.com or (703) 972-9115.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$114k-145k (estimate)

POST DATE

03/21/2024

EXPIRATION DATE

04/23/2024

WEBSITE

jcssolutionsllc.com

HEADQUARTERS

Fairfax, VA

SIZE

<25

INDUSTRY

Business Services

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