Customer Service & Sales - Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions about desired product. - Shares product knowledge and application techniques with customers to generate interest and close the sale - Suggests additional products to customers to increase the basket size - Introduce customers to Beauty Virtual tools. - Meets or exceeds prescribed sales goals and productivity standards - Promotes Find More with customers to drive sales and enhance customer experience - Actively engages customers to support the company’s Instant Credit Application Process - Actively engages customers with JCP Rewards and gift card programs - Listens to customer issues in a calm and agreeable manner to resolve problems - Understands the local beauty industry competitive landscape and what products / services they offer - Proactivley supports diverse and inclusive brands in stores that enable us to deliver an exceptional customer experience Checkout Standards - Completes Point of Sale checkout processes including returns and re-ticketing merchandise - Assists with signing and merchandising standards at department checkout counter - Utilizes Mobile Warrior when necessary to support line management - Proactively calls for assistance when additional help is needed at checkout - Notifies leadership when checkout supplies are running low; assists with replenishment of supplies General Operations - Takes personal action to replenish products from shipments, stockrooms, and understock including not-for-resale items such as tester strips, applicators, tissue, etc., while ensuring core standards are maintained - Participates in product tester creation and management including cleaning process - Conducts sales floor recovery processes to ensure an organized, clean, and hygienic store environment is maintained and set to core standards - Participates in Merchandise Transfer Out (MTO), Return to Vendor (RTV), Mark Out of Stock & Destroy (MOSD) and Expired Product processes - Participates in inventory processes such as cycle counts, stock ledger updates, radio frequency identification scans, and annual inventory, etc - Completes pricing and signing processes within Beauty department; stays abreast of company beauty marketing efforts Performance Standards - Supports company shrink and safety initiatives - Consistently meets established performance standards for the role, including (but not limited to) product sales, customer service, and productivity - Meets or exceeds company attendance and on-time standards - Participates in ongoing skills development through company and/or vendor provided training and skill practice

Job Type: Part-time

Pay: From $16.50 per hour

Expected hours: 4 – 25 per week

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Experience:

• Product demos: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Cosmetology License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person