1 Hotel Front Desk Clerk Job in Junction, VT
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JCH Hospitality Management is Hiring a Hotel Front Desk Clerk Near Junction, VT
The Hampton Inn White River Junction is seeking a Front Desk Attendant . Shifts is 3pm-11pm . We are looking for candidates who have standout talent in guest services. Are you driven with a sense of care and a genuine desire to welcome and attend to the needs of others? Do you think it would be fun to help others with their travel needs. Do you think you would be cool to share about the new and/or different places that can be seen and visited in our city? Does the idea of someone asking you for recommendations for things to do and/or places to dine spark your interest? If so, we want you on our team!
As a member of the Front Desk Team your responsibilities will include:
- Maintain positive guest relations at all times. No matter how busy it is and/or whatever time of day always acknowledge guests. Be sure to respond promptly to any inquiries and/or requests.
- When and where possible, anticipate guests’ needs.
- Maintain knowledge at all times of the hotel’s features/services including hours of operation. Stay mindful of hotel’s room rates including special packages and promotions as well as daily house count and expected arrivals/departures. Keep aware and on top of any scheduled daily activities.
- Answer telephone calls within appropriate time considerations and using correct greeting and telephone etiquette.
- Process all guest check-ins/ Process all check-outs with utmost accuracy and efficiency.
- When necessary, obtain information for guest credit/payment method and input into system; collect cash when designated.
- Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
- Resolve discrepancies on the room status report with Housekeeping.
- Accept and record wake-up call requests.
- Monitor, send and distribute guest faxes.
- Resolve guest complaints, ensuring guest satisfaction.
- Handle overbooked or walked in guests.
- Obtain assigned bank and ensure accuracy of monies.
- Keep bank secure at all times.
- Process corrections and/or adjustments accurately when necessary. Post miscellaneous incidental charges such as any market charges and/or guest dry cleaning charges.
Education & Experience:
- High School Graduate or General Education Degree (GED).
- Basic computer skills required.
- Must be able to work flexible schedule that may include weekends and holidays.
- Willingness to learn and pitch in for night audit (overnights) is favorable.
Job Type: Part-time
Pay: $17.00 - $17.50 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time
$28k-37k (estimate)
05/04/2023
04/27/2024
The job skills required for Hotel Front Desk Clerk include Planning, Payment Method, Promotion, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
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