Jay Wolfe Toyota is looking to hire an Automotive Service Advisor/Writer for our rapidly growing Tiffany Spring location.

Automotive Service Writer/Advisor Job Responsibilities:

• Service Advisors/Writers greet customers at their vehicles and assist them with their inquiries
• Automotive Service Advisors/Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
• Consult with customer on applicable service specials
• Service Advisors/Writers prioritize required services and are prepared to provide options upon request
• Document declines for services and ask for follow-up on future service considerations
• Keep customer informed on completion times, service expenses, and possible changes
• Service Advisors/Writers remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Spend quality time building relationship with the customer.
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
• Maintain Toyota certification and training requirements

Benefits Include:

• 401K plan with company match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Company Paid Short term Disability
• Paid PTO

Pay range based on performance $50,000-$100,000 a year.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift

Ability to commute/relocate:

• Kansas City, MO 64153: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person