Jay C Food Stores

Position Title: Assistant Dairy/Frozen Manager

Department: Dairy/Frozen

Position Reports To: Dairy/Frozen Manager, Store Manager

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Dairy/Frozen operations. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Promote trust and respect among team members.
• Communicate company, department, and job specific information to team members.
• Collaborate with team members and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower team members to meet or exceed targets.
• Develop adequate scheduling to manage customer volume.
• Train and develop team members on performance of their job.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of dairy/frozen specials.
• Display a positive attitude.
• Help develop and implement a department business plan to achieve desired results.
• Understand the store’s layout and be able to locate products.
• Create and execute sales promotions in partnership with store management.
• Inform and educate team members about current, upcoming and special in-store promotions.
• Implement the period promotional plan.
• Stay current with present, future, seasonal and special ads.
• Monitor and control expenses.
• Assist department management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule price changes by updating shelf tags and signs.
• Plan, organize and supervise the inventory process.
• Train department team members on inventory/stocking.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate manager of any repairs needed.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, or illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the behaviors needed to successfully perform this position are:

Leadership Behaviors:

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and Develops Others - Develops and cares about team members, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired Previous Job Experience

• High school education or equivalent preferred
• Management experience preferred
• Dairy/Frozen experience
• Retail experience
• Second language

Potential Career Path from this position:

• Dairy/Frozen Manager
• Store Manager or Assistant Store Manager
• Other store management position

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer Service: 1 year (Preferred)
• Retail Management: 1 year (Preferred)

Ability to Relocate:

• Floyds Knobs, IN 47119: Relocate before starting work (Required)

Work Location: In person