Full Time | Ambulatory Healthcare Services1 Month Ago
Save
Jax Spine and Pain Centers is Hiring an Accounts Receivable/Medical Insurance Billing Specialist Near Jacksonville, FL
JOB SUMMARY:
This position is responsible for providing excellent customer service while answering questions from patients, staff, and insurance companies. The Billing Specialist will also have proper phone etiquette, computer skills and ability to multi-task and work well independently and as a team member in a fast-paced environment, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism. This position will prepare and maintain all aspects of the clinic environment.
JOB DUTIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Timely follow up of all claim denials.
Submits corrected claims in a timely manner.
Timely submission of appeals.
Responds to inquiries from insurance company, patients and providers.
Submits insurance/patient refunds in a timely manner.
Analytically examines accounts.
Identifies payer specific trends.
Informs Management of any known issues.
Does part to prevent fraud and abuse.
Participates in educational activities, reviews coding and billing updates.
Inform Management in a timely manner of any Medical Coverage Policy updates regarding your insurance carriers.
Sets up payment plans for patient balances.
Special projects as assigned.
Performs other duties as assigned.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Other functions
Performs other logically associated duties that enhance position through Continuous Quality Improvement.
Serves as a preceptor for new Employees.
Competent in communication with patients, including current working knowledge of medications, interventions and procedures provided.
Competent in computer applications pertaining to position.
BASIC QUALIFICATIONS:
High school diploma or equivalent required.
3 years of billing experience required.
Good interpersonal and organizational skills.
Highly detail oriented with a critical degree of accuracy regarding data entry
Ability to analyze A/R Aging reports and prioritize work accordingly.
Knowledge of medical billing/collections practices, computer programs, business office procedures required.
Basic Knowledge of medical terminology, CPT and ICD-10 codes.
Ability to comprehend and follow established office routines and policies.
Strong oral and written communication skills.
Understand the ethics of confidentiality.
Understanding of different insurance carriers’ guidelines.
Tact and diplomacy.
Customer service oriented.
Proficiency with Microsoft Word.
Basic math aptitude.
Must be able to display positive attitudes and behaviors towards patients and all staff members.