About us

JASA is the go-to agency serving older adults in New York City, providing critical services to over 40,000 people annually. Founded 50 years ago, JASA is a leading expert and innovator in aging services that recognizes the diversity among the aging population and honors older adults as vital members of society.

JASA’s life-changing support services, interventions and partnerships promote aging with a purpose and provide autonomy for older adults to remain in their homes and communities. JASA operates ten affordable housing properties, is a licensed home care agency and offers a breadth of integrative services citywide spanning free legal services, health and mental health services, home- delivered meals, social programming at senior centers and community trainings on elder abuse, peer health support, caregiver assistance and more.

DUTIES AND RESPONSIBILITIES:

● Conduct appropriate screening and either perform or arrange for more detailed assessments when needed (e.g., high-risk substance use or mental health related indicators, harm to self/others, abuse/neglect and domestic violence). Conduct triage for emergency intervention; ascertains short-term needs; and provides accurate and appropriate information and referral services to clients, families, and collaterals.

● Provide in-home, in-office, and community assessments of the social and emotional needs of the adult client and his/her family; utilize prescribed standardized Health Home assessment instruments; and secures appropriate assistance of other social work and/or professional consultants.

● Develop and implement written case plans to provide a full range of social services for older adult clients and family, including:

• Provides individual and family counseling and guidance to resolve problems of the client(s) and family.
• Prepares and disseminates appropriate information to clients and collaterals regarding the normal physical, social, and psychological development of individuals, challenges to functioning presented by conditions of impairment, disease, social stresses and dysfunction, and suggests methods used to cope and preserve individual functioning and autonomy.
• Prepares specific information about health, welfare, education and recreation services available to serve the older client.
• Screens client eligibility and applications for appropriate benefits and entitlement.
• Arranges for direct provision of services such as homemaker, home health aide, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc.
• Evaluates clients' capacity to manage their own affairs and protect themselves from financial exploitation.
• Coordinates care with medical and mental health providers; identifies providers, assists with securing appointments, participates in care plan meetings, etc.

● Refer to, and maintain a cooperative relationship with, other community agencies to meet the needs of clients.

● Conduct ongoing monthly in-home visits to evaluate client functioning, monitor risk, assess the status of current services, and update and revise the case plan; seeks appropriate guidance from the supervisor in situations requiring clarification and consultation.

● Extended Hours and Emergency Schedules:

• May be called upon to respond to an after hours client crisis.

● Supervise community aides, interns and volunteers.

● Represent and interpret the agency at community conferences and meetings.

● Participate in training and unit meetings.

● Complete required case records, reports and statistics within mandated time frames, utilizing required Health Home dashboard and JASA EHR systems.

● Handles special assignments and duties as assigned.

Core Competencies

● Create and leverage relationships with critical behavioral health service providers to plan and coordinate care management needs for high-need SMI individuals including:

• Navigating the mental health service system-including ability to make referrals to mental health housing services, crisis intervention/ diversion, peer support services
• Knowledge of the behavioral health managed care benefit package and coordinating care with MCOs (e.g., for HARP members)
• Collaborates with inpatient staff and MCO (as applicable) to affect successful transitions out of inpatient or institutional settings
• Addressing the quality, adequacy and continuity of services to ensure appropriate support for individuals’ mental health and psychosocial needs.

● Maintain engagement with individuals who are often disengaged from care, have difficulty adhering to treatment recommendations, or have a history of homelessness, criminal justice involvement, first-episode psychosis and transition-age youth. Key skills and practices to engage high-need SMI individuals include but are not limited to:

• Motivational Interviewing
• Suicide Prevention
• Risk Screening
• Trauma Informed Care
• Person-centered care planning and interventions
• Recovery-Oriented Approaches (e.g., Wellness Recovery Action Plans)

QUALIFICATIONS:

Education and Experience:

1. A Master’s degree or International Medical Graduate (degree) in one of the qualifying fields and one (1) year of Experience

(Qualifying fields include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field.) OR

2. A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR

3. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience; OR

4. A Bachelor’s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population.

Experience shall consist of:

1. Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse OR

2. Linking individuals with Serious Mental Illness, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).

SUBJECT TO REVIEW FOR PURPOSES OF ADAAA

JASA is committed to Equal Opportunity Employment

Job Type: Full-time

Pay: $52,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Work Location: In person