CARE COORDINATOR
Hours: M-F, 8a-5p
$17-$22 an hour

The following job description identifies the qualifications and standards for Care Coordinators. Care Coordinators will meet the following requirements and competencies listed below. Care Coordinators report directly to the Director of Care Services.

1. Job Duties:

• ❖ Build strong relationships with various Janus RX partners including consumers, case managers, and clinic staff to educate and deliver on the services Janus RX provides.

• ❖ Drive fun and exciting marketing events to promote Janus RX services in partnership with the clinic.

• ❖ Regularly enroll new consumers in our services and aid in continuity of care by coordinating prescription refills between providers’ offices and subsequent delivery of medication to the patient.

• ❖ Work directly with providers’ offices and/or facilities as part of an interdisciplinary team- based approach to medication management.

• ❖ Educate consumers on the ability to fill all additional prescriptions through the Janus RX Pharmacy in order to meet monthly goals of new consumer enrollment.

• ❖ Ensure all consumers’ insurance information is up to date in the pharmacy system and is properly charged for the medications delivered. Maintain a high level of accuracy on consumer insurance information.

• ❖ Advocate for patient health by navigating common barriers such as prior authorizations, Patient Assistance Programs, sync fills, or delivery.

• ❖ Organize the collection of prescriptions to be fulfilled at the Janus RX Pharmacy and coordinate the delivery of medication.

Updated 03/29/2023

• ❖ Execute monthly prescription refill calls to include compliance, monitoring medication refills, and insurance.

• ❖ Review and monitor regular reporting cycles and interpreting that data to drive actions with clinic staff and consumers.

• ❖ Administrative tasks including weekly reporting on medication discrepancies, dose changes, and discontinued medications for consumers.

• ❖ Inventory management as necessary by the facility partner.

Updated 03/29/2023

❖ Proven ability to organize and manage many activities simultaneously. 8. Physical Demands:

❖ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

Updated 03/29/2023