Job Summary

The Premium Auditor completes all assigned premium audits adhering to company standards and industry regulations, under direct supervision, for small size accounts in multiple states.

Duties and Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
• Complete virtual and mail premium audits for assigned accounts within established guidelines and best practices with direct oversight
• Perform examinations of policyholders accounting and financial records ensuring accurate calculation of earned premium for risks of simple complexity
• Audit small premium accounts in all industries for select lines
• Follow all industry, state, and company guidelines in the completion of audits
• Notify internal (Underwriting, Actuarial, UW Services, Finance) teams of concerns with assigned accounts
• Assist in researching, responding to and revising (when appropriate) disputed audits
• Schedule and perform year end audits and cancellation audits on assigned accounts
• Respond to underwriter and insured requests and questions regarding premium audits
• Verify risk classification and class codes of policyholder operations
• Assist with preparing a detailed report of audit results

• Interview external client contacts (i.e., accounting dept at insured; broker; CPA firm of insured; payroll / bookkeeping company of insured; etc.) for required audit documentation

• Communicate audit results to internal and external client contacts
• Perform other duties and assignments as directed by department management

Knowledge, Skills, and Abilities

• Basic knowledge of general business, insurance, and accounting principles
• Basic knowledge of insurance premium audit operations
• Strong analytical skills
• Ability to exercise sound judgement in making critical decisions
• Attention to detail
• Excellent organizational skills
• Proven ability to provide exceptional customer service
• Ability to work successfully as an individual contributor and in a team environment
• Ability to convey technical audit information in a clear and concise manner
• Excellent written and verbal communication skills

• Proficiency in MS Office (Word, Excel, Outlook)

Experience and Education

Premium Auditor

• High School diploma required
• Associates or bachelor's degree in accounting, business administration or related field preferred
• Minimum of one year experience as a Premium Auditor preferred
• Minimum of one year of work experience in customer service or office environment required
• Certifications (APA, AINS) preferred

Premium Auditor II

• High School diploma required
• Associate or bachelor's degree in accounting, business administration or related field preferred
• Minimum of three years of premium auditor experience required
• Minimum of one year experience working with multi-state accounts preferred
• Certifications (APA, AINS) preferred

Senior Premium Auditor

• High School diploma required
• Associate or bachelor's degree in accounting, business administration or related field preferred
• Minimum of five years of premium auditor experience required
• Minimum of three years' experience working with multi-state accounts preferred
• Certifications (APA, AINS) preferred

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