Come grow with James River Insurance!
James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.
At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards.
James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.
Job Summary
The Premium Auditor completes all assigned premium audits adhering to company standards and industry regulations, under direct supervision, for small size accounts in multiple states.
Duties and Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
• Complete virtual and mail premium audits for assigned accounts within established guidelines and best practices with direct oversight
• Perform examinations of policyholder´s accounting and financial records ensuring accurate calculation of earned premium for risks of simple complexity
• Audit small premium accounts in all industries for select lines
• Follow all industry, state, and company guidelines in the completion of audits
• Notify internal (Underwriting, Actuarial, UW Services, Finance) teams of concerns with assigned accounts
• Assist in researching, responding to and revising (when appropriate) disputed audits
• Schedule and perform year end audits and cancellation audits on assigned accounts
• Respond to underwriter and insured requests and questions regarding premium audits
• Verify risk classification and class codes of policyholder operations
• Assist with preparing a detailed report of audit results
• Interview external client contacts (i.e., accounting dept at insured; broker; CPA firm of insured; payroll / bookkeeping company of insured; etc.) for required audit documentation
• Communicate audit results to internal and external client contacts
• Perform other duties and assignments as directed by department management

Knowledge, Skills, and Abilities

• Basic knowledge of general business, insurance, and accounting principles
• Basic knowledge of insurance premium audit operations
• Strong analytical skills
• Ability to exercise sound judgement in making critical decisions
• Attention to detail
• Excellent organizational skills
• Proven ability to provide exceptional customer service
• Ability to work successfully as an individual contributor and in a team environment
• Ability to convey technical audit information in a clear and concise manner
• Excellent written and verbal communication skills
• Proficiency in MS Office (Word, Excel, Outlook)

Experience and Education
Premium Auditor

• High School diploma required
• Associates or bachelor’s degree in accounting, business administration or related field preferred
• Minimum of one year experience as a Premium Auditor preferred
• Minimum of one year of work experience in customer service or office environment required
• Certifications (APA, AINS) preferred

Premium Auditor II

• High School diploma required
• Associate or bachelor’s degree in accounting, business administration or related field preferred
• Minimum of three years of premium auditor experience required
• Minimum of one year experience working with multi-state accounts preferred
• Certifications (APA, AINS) preferred

Senior Premium Auditor

• High School diploma required
• Associate or bachelor’s degree in accounting, business administration or related field preferred
• Minimum of five years of premium auditor experience required
• Minimum of three years’ experience working with multi-state accounts preferred
• Certifications (APA, AINS) preferred

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