Come grow with James River Insurance!
James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.
At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards.
James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.
Job Summary
The Premium Audit Reviewer I, under direct supervision, is responsible for reviewing virtual audits on Excess & Surplus Property/Casualty Commercial Lines adjustable policies to verify appropriate classifications, exposures, and basis of premium.
Duties and Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
• Review physical audit worksheets from company internal Premium Auditors and outside vendors to verify that proper classifications and exposures are applied to the final audit bill
• Process audit information utilizing the policy administration system including monitoring and follow-up with internal departments to resolve system issues and errors to generate the final audit billing statement
• Communicate with all internal departments and divisions and external parties regarding exposures, classification changes, or general auditing procedure questions pertaining to premium audits with concerns that arise
• Communicate to underwriting about all prescribed company underwriting alerts and/or concerns.
• Work collaboratively with all interdepartmental team members
• Provide support to the premium auditors
• Assist with responding to basic correspondences within shared department inbox
• Perform other duties as assigned

Knowledge, Skills and Abilities

• Basic knowledge of general business, insurance, and accounting principles
• Basic knowledge of insurance premium audit operations
• Strong analytical skills
• Ability to exercise sound judgement in making decisions
• Attention to detail
• Excellent organizational skills
• Proven ability to provide exceptional customer service
• Ability to work successfully as an individual contributor and in a team environment
• Ability to effectively communicate with all levels of the organization
• Excellent written and verbal communication skills
• Proficiency in MS Office (Word, Excel, Outlook)

Experience and Education
Premium Audit Reviewer

• High School diploma required
• Minimum of one year of work experience in customer service or office environment required

Premium Audit Reviewer II

• High School diploma required
• Associate degree in accounting, business administration or related field preferred
• Minimum of two years’ experience in reviewing premium audits required
• Minimum of one year experience working with multi-state accounts preferred

Senior Premium Audit Reviewer

• High School diploma required
• Associates Degree in accounting, business administration or related field preferred
• Minimum of four years’ experience in reviewing premium audits required
• Minimum of three years’ experience working with multi-state accounts preferred

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