Join the team at James River Equipment in Boone's Mill

The combination of our experience, culture, and focus on customer service has resulted in James River Equipment becoming one of the most distinguished and widely respected John Deere dealers in the country. Our steady growth in service, rentals, parts, and sales is a direct reflection of the loyalty of our customers and our increase in the variety of products we offer.

This position is responsible for supporting store operations by providing friendly and prompt assistance to customers and employees.

Currently seeking to fill Monday-Friday day shift (7:30/8am- 5pm), no weekends.

As a Store Administrative Professional, your typical responsibilities include:

• • Answer and route incoming calls, in person customer inquiries and routing to the correct department
  • Handle customer requests for documentation such as credit applications, invoice requests, payments, etc.
  • Sort, mail, and file invoices daily
  • Balance tills & cash box, prepare weekly deposits, pay invoices
  • Open and distribute all incoming mail
  • Order and maintain office supplies & toner
  • Work with A/R and A/P getting information to Corporate
  • Maintain fax machine, copier, and postage machine
  • Assist Store Manager and Sales Department by ordering and tracking whole goods through John Deere
  • Handle warranty purchases and updates
  • Accounts Payables for Rental Department
  • Entering credit applications into John Deere Financial
  • Track & update customer rental insurance
  • Prepare thank you communications for Sales Department
  • Maintain and order sales literature
  • Other duties and some special projects as assigned by store management
  • Completes at least one job-related professional development training per year

Qualifications include:

• Computer skills and working knowledge of Microsoft Office 365
• Proficient in Microsoft Excel and Word
• Has a relentless focus on the customer and takes time to understand what the customer wants and how to best deliver the experience
• Listens and communicates well with others within and outside of JRE
• Creates a team environment that is positive and productive
• Maintains positive and professional relationships with all JRE customers and employees
• Exhibits strong attention to detail

About the Benefits

The successful candidate will be rewarded with a competitive hourly rate of pay (negotiable based on experience). In addition, our employees enjoy a wide range of benefits, including:

• Extended health, dental, and vision insurance with no waiting period for benefits
• Health savings account
• Flexible spending account
• Disability and life insurance
• 401k with employer match and profit share
• Annual tools and PPE allowance
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Paid time for employees to take online training at home
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

Upon joining us, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done.

If you're looking for a satisfying workplace and would like to take your career forward, Apply Now!

For more information about what it’s like to work at James River Equipment, please visit our website atwww.jamesriverequipment.com