As a leading mobile games developer, Jam City is looking to “level up” our talent. We’re searching for innovators who consider themselves dynamic, collaborative, and thrive in a fast-paced environment. 

PERKS & BENEFITS

Unlimited Vacation, Paid Sick Days & Holidays

100% Employee Covered Medical, Dental, Vision Plan Base Plan

Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More

Catered Lunches & Well-stocked Kitchens

Yoga & Wellness Activities

Happy Hours

Company Events

Jam City Burbank is hiring a Senior Product Manager to participate in setting live operations strategy on Disney Emoji Blitz, a top-grossing mobile collection game. Reporting to the Product Director, the Senior Product Manager will work to develop and execute aggressive content, event, and merchandising plans. Over time the Senior Product Manager must evolve the team’s live operations strategies by conducting analysis, testing new tactics, and maintaining an agile growth mindset, always ready to react to results and improve the player experience.

The ideal candidate is passionate about games, a strategic thinker, can approach their work like an analyst and a designer, and has a proven track record managing live operations on a top grossing mobile game. The Senior Product Manager will work closely with multiple disciplines, particularly game designers, to create content that will fuel the product for years to come.

RESPONSIBILITIES

• Mentor an ambitious live operations team on one of Jam City’s biggest games
• participate in creating merchandising and event plans with a scientific approach that drives the highest value possible from each release
• Understand game content types, lifecycle management, and deployment levers to craft delightful player experiences and maximize the monetary value of our content
•  Identify business goals for live operations initiatives and deliver KPI improvements
• Participates in utilizing game data, competitive research, and player feedback to formulate merchandising tactics and event strategies
•  Develop A/B test plans for merchandising and deployment strategies, includes forming hypotheses, variant configurations, and quantitative success criteria
• Analyze and report on merchandising & event performance, from high-level KPIs to deep dives into specific strategies 
• Present product updates, analysis, and insights to colleagues, including game team, cross functional partners, executives, and broader product management organization
•  Identify areas of opportunity for new live ops oriented features/process improvements to continually lift game performance 
• Work with the team to identify and prioritize the best content that will improve revenue and meet the high expectations of our passionate fans
• Manage content development process from concept to launch, meeting aggressive growth goals and balancing production constraints with licensor guidelines

• 5 years experience in product management or live operations management role in the games industry
• Experienced product manager with goal-oriented mindset and the ability to set clear milestones and objectives
• Ability to work independently and manage multiple concurrent initiatives from concept to completion
• Strategic thinker, well-versed in conducting market research and applying sophisticated frameworks to decision making
• Strong quantitative and analytical skills - the ability to derive conclusions from data and clearly communicate findings is critical
• Strong organizational skills and attention to detail
• Collaborative personality 
• Excellent written and oral communication skills
• Passion for mobile games

OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION

We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more. 

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.

ABOUT JAM CITY

Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.