Junior UX ResearcherLive the Exceptional with Soul.This is the singular purpose of Jaguar Land Rover.JLR has been a pioneer in automotive research, design, and engineering for almost a century. Building on the rich history of our two iconic brands we're redefining modern luxury through new ideas, new technologies, and new innovations.
As part of the Digital Product Platform group here in Portland, Oregon, we work with internal engineering groups and external vendors to build new technologies for JLR-s future vehicle product lines. We thrive on the challenges of working with vehicles in an interconnected world, building rich experiences for our customers. We understand the art of human factors, seeking to make interaction with technology intuitive and enjoyable, and to extend that experience through our users- connected devices. You can help create a world in which responsible, sustainable vehicles revolutionize mobility for generations.
At JLR, we are passionate about our people - they are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.
An ever-evolving heritage. A truly exciting future. Two of the world's most iconic brands. Now is an exciting time to join Jaguar Land Rover.
What you will be doing:- Assist in designing, administering, and analyzing qualitative and quantitative studies to evaluate potential solutions for products and features
- Assist in preparing and presenting research findings to stakeholders that use data to champion the best possible user experience
- Collaborate with multidisciplinary and cross-geographical teams of researchers, designers, engineers, product owners, and others to identify questions and understand needs in order to design meaningful research studies
- Supply insights and conduct literature reviews related to current research publications, data, and market trends
- Other duties as assigned
What you will need:- Bachelor-s degree or equivalent combination of training and experience in a technical field
- Experience with user research, human machine interaction, or related field
- Experience with usability testing and surveys, as well as data analysis
- Basic understanding of research, design and development practices
- Excellent collaboration, observational, interpersonal, oral, and written communication skills alongside the desire and ability to see things from multiple perspectives
- Proactivity in assuming responsibility and solving problems
- You must be resourceful, conscientious, curious, and self-motivated
- You must be capable of building and maintaining strong relationships while advocating for meaningful improvements to our customer experiences
Additional preferred qualifications:
- Familiarity with UX and human-centered design practices
- Familiarity with Agile and Scrum methodologies that deliver into software development lifecycle
- Familiarity with statistics or a statistical package (such as R, SAS, etc)
Note: The additional preferred qualifications are not required and are optional for entry-level candidates
Offers of employment are conditional upon the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Portland, Oregon
Schedule: Hybrid
So Why Us?- As a people-first company, working at JLR means opportunity, teamwork, and growth. That's why working here is so much more than a job.
- Be part of an international, inclusive, and open-minded company
- You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
- Our employees receive a generous time off policy
- We offer a discounted Vehicle Car Program
- Employees also receive generous health care and retirement plans
- Quarterly Chair Massages
- Maternity Leave
- Paternity Leave
- And more!
Offers of employment are conditional upon the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JLR, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Jaguar Land Rover North America, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.