Overview

JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. Our solutions autonomously execute many repetitive, behind-the-scenes tasks to facilitate enterprise commerce. We are over 1,250 employees strong, all focused on customer success. For more information, visit www.jaggaer.com 

The JAGGAER PMO team is looking for a Temporary Program Manager that will cover a handful of project during our PMs maternity leave. This Temp PM will plan, lead, organize and motivate teams to deliver high quality successful Programs. Main roles and responsibilities will be to define project scope, work with project resources to set deadlines, clarify project team responsibilities, resolve project issues, and monitor progress of large, technical, complex projects, often for implementation of multiple JAGGAER solutions. You will be responsible for the delivery of demonstrable progress toward defined success metrics and then those metrics post project completion. Program Managers ensure an effective implementation, manage resource allocation, rollout that maximizes solution value and audit effectiveness of change management. 

Principal Responsibilities

• Program and portfolio management.
• Direct concurrent high – visibility projects impacting multiple business functions with direct impacts to the metrics on the corporate scorecards
• Responsible for all aspects of program development involving cross-functional teams focused on delivery of internal products, programs or administrative systems and change management.
• Use extensive business operational experience to apply best practices, define and document Visio business flows, policies and procedures throughout the organization.
• Independently build and maintain project plans to support the visibility and traceability of complex and cross-functional projects that will drive weekly dashboard status read outs to project teams and executives
• Supporting assigned executive to provide portfolio level management of their org. Includes meeting with executive’s direct reports monthly and a monthly readout to the executive around progress, health, success metrics
• Take the lead to drive collaboration with other JAGGAER departments as they relate to the projects.
• Proactively and consistently identify, mitigate, and manage project risks.
• Manage all project controls, including at times budget vs actual for project hours,
• Responsible for driving project meeting, inclusive of meeting agenda, scheduling, driving conversations, send out meeting notes and action items
• Audit of accomplishing success criteria post implementation of programs and projects with dashboard monthly presented to the executives

Position Requirements

• Bachelor's degree preferred.
• 5 years of Project Management Experience, majority of within PMO org
• 3-5 years of business operations project management experience
• Experience in a SaaS organization is a plus
• Excellent project management, interpersonal, negotiation, communication, presentation, documentation and problem-solving skills.
• Proficient in the use of Smartsheet, Visio, Excel
• Ability to consistently act independently, take initiative and drive tasks and issues to resolution.
• Strong, executive-level presence and experience in facilitation.
• Is experienced, confident, articulate, succinct, and professional, and has executive presence, sound judgement and critical thinking skills.
• Innovative, forward thinking, with ability to develop and scrutinize best practices.
• Early adopter and able to influence change.

What does success look like? 

• You are providing on a set cadence weekly templated program status reports clearly outline progression, risk, upcoming tasks to direct and indirect stakeholders of project.
• You are responsive to your peers, managers and executives.
• You take extensive, articulate, clear and direct notes which are sent out same day of meetings.
• You project plans are accurate, descriptive, up to date daily.
• If you are unsure, you ask or research to get a better understand of the project and program you are supporting.

OUR VALUES:

Our values are at the core of who we are at JAGGAER. You will see these values entrenched in how we support our customers, work with team members, build our products, and in the culture we’ve created.

Be Collaborative: Foster a culture of mutual respect, working effectively and productively with others, and sharing responsibility for team success.

Be Accountable: Take ownership, learn from challenges, be proactive, and rise above one’s circumstances to achieve the result.

Be Adaptable: Embrace change, encourage innovation, and remain effective when experiencing major change.

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)