Your Impact:

Jacobs is seeking a System Administrator in Annapolis Junction. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance. 

#divergent

Here’s what you’ll need:

• Active TS/SCI with Poly
• Bachelor’s degree in technical discipline from an accredited college or university is required. 
• Five (5) years of additional SA experience on projects with similar software processes may be substituted for a Bachelor’s degree.
• Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.Provides day-to-day systems administration and support of production and non-production environments in accordance with agency IT policy and Guidelines.
• Manages the support and maintenance of the CentOS and RedHat Enterprise Linux Operating System environments.
• Manages and troubleshoots activities associated with systems maintenance tasks such as system backups, recovery, and file system maintenance.
• Manages and troubleshoots activities associated with activation, installation, and testing of software upgrades and computer components.
• Manages and troubleshoots activities associated with maintenance of accounts, passwords, keys, certificates, certificate authorities, and trust stores.
• Manages System Accreditation/accreditation activities and maintenance of associated corporate tools, (e.g., LatteArt and Biscotti, etc.).
• Provides technical guidance to team of Systems Administrators on complex problems and/or issues.
• Maintains documentation of IT infrastructure and troubleshooting procedures.
• Assists in the creating, triage, assignment, and maintenance of systems administration related tickets.