A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States.

Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a Restaurant Host Hanna’s Table for the All-New J Resort . The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games.

The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action And we are just getting started!

Be a part of the transformation of Reno’s newest premier resort A Reno resort unlike any other.

Our employees are supported with a comprehensive benefits program that include the following :

• $500 Referral Bonus
• Tuition Reimbursement
• Wellness Programs Get paid to go to the doctor
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Paid Sick Leave available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties :

• Adheres to company policies and standards
• Opens the restaurant at the prescribed time and ensures the reception area is clean and ready for guests to enter
• Inspect all menus to ensure their condition and cleanliness
• Review the reservation listing and make recommendations as to the set-up of the restaurant for the most efficient seating
• Seat guests in a courteous and friendly manner and ensure any specials needs have been taken care of
• Managing restaurant waiting list during high volume to accurately set guest expectations
• Maintain all workspaces and materials at a high level of cleanliness
• Check menus to ensure they are current, clean, plentiful, and wrinkle-free
• Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting
• Always sincerely thanking guests as they leave and inviting them to return
• Demonstrate a guest-first mindset by placing a high priority on the guest experience
• Effectively communicate with our guests and other Team Members
• Assign servers to sections, confirm, and manage reservations, and assign guests to tables while communicating with Servers and Managers
• Greet all guests with in a warm and professional manner
• Be knowledgeable of all menu items, including ingredients and preparation
• Assisting customers with questions regarding activities within the casino for that day
• Maintain a clean work area, profession appearance and present positive customer service techniques.
• Remains attentive to the needs and requests of the customers.
• Perform all opening, side work, and closing duties.
• Answers phone inquiries and takes down messages for customers as necessary.
• Ensures proper seating rotation
• Continuously monitor dining room to make sure it is properly maintained, and floor is free of debris
• Upon departure, thank guests and ensure satisfaction with their experience

Skills, Education and Other Requirements

• High School Diploma or Equivalent Work Experience
• Identification that establishes identity
• Identification that establishes the right to work in the United States

Last updated : 2024-03-22