Summary

Position Title

Admissions Counselor

Department

Undergraduate Admissions

Status

Full Time/Exempt

Job Summary

The Admissions Counselor performs all necessary functions related to recruiting, building relationships with and enrolling the necessary quantity and quality of prospective Undergraduate students to meet the enrollment goals of Jacksonville University. The Admissions Counselor is the first point of contact for prospective students and families, represents the University to both internal and external constituencies and participates in
community outreach activities within various community-based organizations and high schools. The Admissions Counselor uses ever-changing technology, including the Technolutions Slate CRM and Colleague, to reach and track interaction with students. Some nights, weekend work, and travel may be required.

Duties/Responsibilities

• Build relationships with prospective students and families to support them through the admissions and enrollment process. Effectively communicate with diverse audiences and constituencies through different channels.
• Serve on various cross-functional teams throughout the University to positively impact the recruitment and retention of students.
• Review applications and make admissions decisions based on criteria and qualifications set forth by the University.
• Analyze historical data to plan and execute travel and recruitment plans for assigned region to help meet University’s enrollment goals.
• Help create targeted marketing strategies and plan small-scale events designed to reach specific audiences within assigned territory.
• Provide excellent customer service to all internal and external partners, maintain a student-centered approach, and represent the University in a professional manner.
• Provide support to the international student population throughout the admissions, enrollment, and visa application process.
• Performs other duties as assigned.

Education, Certificates, Licenses, & Experience

• Bachelor’s degree, in any field
• Experience working in customer service, sales, or a related field; Admissions/enrollment experience preferred
• Demonstrated proficiency in Microsoft Office Suite, Google, and other basic technology
• Demonstrated grasp of English language, including the ability to write clearly, professionally, and free of grammatical errors. Writing samples may be requested.
• Familiarity with international student recruitment and the US student visa application process a plus

Physical Requirements

• Must be able to lift and carry equipment and supplies weighing up to 20 pounds.
• Must be able to bend, stoop, and reach.
• Manual dexterity to efficiently operate a computer keyboard and other business machines.
• Adequate hearing to communicate effectively in person and by phone.

Important Note

This is not an exhaustive list of all responsibilities, duties, and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Interested applicants are asked to send a copy of their resume, cover letter, and list of references along with a completed JU application to Michele Roth at mroth3@ju.edu.