The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.
High School Diploma or Equivalent. Completion of an accredited Medical Assistant program. Previous work experience in a physician’s office. Medical Assistant Certification strongly preferred. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. Experience with CPT and ICD-Coding, electronic medical records and practice management software, X-ray, Venipuncture, EKG, Laboratory equipment and CLIA waived tests preferred. Must be computer literate. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to lift, ambulate and push wheelchair patients and move equipment.
Employment Type: Full-time