Jackson Hole Mountain Resort 

JOB DESCRIPTION 

This position is seeking candidates immediately to start and work through the summer season.

Position Title: Retail Lead 

Reports To: Retail Manager

Department: Hoback Sports

Classification: Seasonal Full-Time

FLSA: Non-exempt 

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment. 

Nourish your Wild Spirit: Rejuvenate your mind, body, and spirit in the inspiring mountain environment of the Tetons. 

Be Part of Something Bigger: Be part of a vibrant community of individuals who share a passion for nature, adventure, sustainability, and hospitality.

Embrace your mountain experience: Embark on your journey of personal and professional growth.

Functions of Role: 

Assist the Retail Manager in leading the daily operations of Teton Village Sport

• Provide excellent customer service.
• Open/Close Hoback Sports
• Work weekend shifts
• Maintain efficient daily operations of Hoback Sports retail department.
• Work with sales staff to ensure proper cash handling and charge procedures are in compliance.
• Execute daily operations of Hoback Sports including morning meetings, opening/closing procedures, daily sales goal, and key holder.
• Assist retail department during high customer volume periods.
• Assist in processing customer special orders, warranty returns and damages.
• Assist in executing store sales and promotions.
• Assist in processing store transfers.
• Merchandise new products and facilitate back stock/restocking.
• Work with retail manger to maintain store cleanliness and presentation.
• Assist in all sales training and up selling techniques.
• Facilitate morning sales goals and go over any new retail information.

Benefits of position:

• In town location!
• Drive to and from work.
• Access to Retail shop forms
• Free demos and rentals
• Free Repair/tuning work on your skis or snowboards
• 40% off in store discount 
• Free bike park and sightseeing pass at JHMR

Are you the right fit? Below are some traits an exemplary candidate possesses. 

• Excellent customer service skills.
• Knowledge of the industry
• Basic knowledge of Jackson Hole Mountain Resort a plus.
• Cash handling skills
• Retail experience preferred.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.