24 VIP Manager Jobs in New York, NY
Jackpocket is Hiring a Remote VIP Manager
Jackpocket is building the future of entertainment through exciting new digital experiences for the real-money gaming industry. In addition to the new Jackpocket Casino app in New Jersey, Jackpocket Lottery, the first licensed third-party lottery courier app in the U.S., is now available in 18 jurisdictions: Arizona, Arkansas, Colorado, Idaho, Massachusetts, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oregon, Puerto Rico, Texas, Washington D.C., and West Virginia. Jackpocket also has nine professional sports partnerships across the NFL, MLB, NBA, and NHL, as well as celebrity investors including Mark Cuban, Kevin Hart, John Ledecky, Whitney Cummings, and more.
As a VIP Manager, you will play a critical role in building and scaling Jackpocket’s VIP Program. You will work closely with high value customers and internal stakeholders to maximize customer engagement and satisfaction while driving player LTV and value to the business.
Responsibilities
- Participate actively in the formulation and buildout of the Jackpocket VIP program
- Manage and retain high value customers
- Develop strong relationships with the goal of exceeding customer expectations and driving satisfaction
- Meet and host Jackpocket customers at events and hospitality. The role will require regular weekend or night work
- Maintain reports and dashboards, while presenting results to team and senior leadership
- Deliver on internal objectives and report key results
Qualifications
- Bachelor’s degree preferred
- 2 years in sales or consumer marketing
- Commitment to and track record of top level service
- Experience leveraging with customer data to produce impactful marketing initiatives
- Strong communication skills and ability to collaborate effectively across functions including Product, Creative, and Analytics
- Experience executing on a high volume of deliverables in a fast-paced and changing environment
Preferred Qualifications
- Experience in iGaming or wagering
- Customer focused, detailed oriented, creative, and highly driven
- Strong analytical skills (experience with Looker and Excel a plus)
- Experience working in a startup environment, ability to adapt to rapid business growth and major process changes at scale
- This position may require regulatory licensing.
The base salary range for this role is $90,000 - $110,000
This is a full-time exempt position and is not eligible for overtime under FLSA requirements. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Jackpocket is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact hr@jackpocket.com.
#BI-Remote
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Job Summary
Full Time
Gaming
$157k-206k (estimate)
03/11/2024
06/28/2024
jackpocket.com
WASHINGTON, DC
50 - 100
2013
PETER SULLIVAN
<$5M
Gaming
Related Companies
About Jackpocket
Jackpocket is the first and only licensed third-party lottery app in the United States. We give players an easy, secure way to order official state lottery tickets right from their phones. Lottery players use Jackpocket to place ticket orders for their favorite games, check lottery results, join lottery pools with other Jackpocket players, and turn on Autoplay so they never miss a drawing. Jackpocket is available in Arkansas, Colorado, Minnesota, New Hampshire, New Jersey, New York, Ohio, Oregon, Texas, and Washington, D.C. with many new markets on the horizon. And...WE'RE HIRING! Come join ou...r fun-loving, dedicated crew. View all open positions at: https://jackpocket.com/careers.
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The job skills required for VIP Manager include Leadership, Initiative, Communication Skills, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a VIP Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by VIP Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for VIP Manager positions, which can be used as a reference in future career path planning. As a VIP Manager, it can be promoted into senior positions as an Account Management Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary VIP Manager. You can explore the career advancement for a VIP Manager below and select your interested title to get hiring information.
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