Role Responsibilities:

• Assists in the daily operation of warehouse activities.
• Consistently demonstrates superior customer service skills to external and internal guests.
• Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next.
• Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness.
• Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Responsible for being familiar with and adhering to the JACK Entertainment Warehouse Policy and Procedure Manual.
• Performs data entry in the Inventory/Purchasing system. All receipts are entered daily.
• Responsible for overall safety, monthly inventories, unloading trucks, receiving goods, stock rotation, pulling inventory orders and making deliveries throughout the property.
• Cycle counts different stock locations (freezer, coolers, dry goods, etc.) daily.
• Ensures requisitions are filled in a timely and accurate manner.
• Checks and signs inventory requisitions for accuracy before goods are delivered.
• Operates and maintains consistent mail delivery, organization and tidiness of warehouse.
• Responsible for safety and cleanliness of all warehouse areas as per internal and Health Department standards.
• Pallets and loading dock are clean and organized.
• Inspects warehouse nightly to ensure cleaning roster duties are carried out.
• Acts as a role model to other team members and always presents oneself as a credit to JACK Entertainment and encourages others to do the same.
• Adheres to regulatory, departmental and company procedures.
• Check stock levels and place orders in Lead or Coach’s absence.
• Operates powered industrial equipment (forklift, pallet jack, stacker).
• Maintains certification to operate powered industrial equipment.
• Checks forklift maintenance logs and ensure roster duties/forklift checklists are being performed.
• Acts as department liaison in Lead or coach’s absence.
• Interface daily regarding delivery status of orders with all departments.
• Receives all items which ship direct to departments and processes paperwork in accordance with Policy.
• Completes Invoice Adjustment forms to ensure credits are taken.
• Assists is the role of Mailroom Clerk as necessary,
• Performs all other related and compatible duties as assigned.

Knowledge, Skills, & Abilities:

• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English.

Education & Experience Requirements:

• High School graduate or GED equivalent preferred. Basic math skills
• At least one (1) year experience in a warehouse position preferred.
• Ability to read and write English.
• Ability to lift and carry up to 50 pounds.
• Proven leadership abilities.
• Able to continually push, and pull heavy materials weighing up to 100 pounds.
• Must be able to maneuver throughout the casino and hotel areas to deliver items.
• Must be able to reach below and above shoulders while performing receiving duties.
• Must be able to lift up to and carry up to 50 pounds.
• Must possess the ability to operate a pallet jack, forklift, weigh scale and pull carts and dollies filled with items weighing up to 100 pounds.
• Must be able to perform functions accurately in a noisy, busy environment.
• Must be able to tolerate foul odors.
• Must be able to work in extreme temperatures; below 10 degrees Fahrenheit in freezer to over 100 degrees Fahrenheit outdoors.
• Must be able to give, as well as respond to visual and aural cues. Must be able to operate computer as needed.
• Must be 21 years of age.

License Requirements:

• Not Required

Experience

• At least one (1) year experience in a warehouse position preferred.

Education

• High School or better