Position Summary

Provide administrative clerical support to management staff of Environmental Health and Food Safety with oversight and direction of the clerical activities in the Environmental Health and Food Safety Permit Office.

Pay Grade: 43

Salary Commensurate with Experience and Education

Minimum Qualifications

100% -

1. Four (4) years of experience in appropriate clerical, bookkeeping, data processing, or statistical work; AND

2. High school diploma or possess GED; OR

3. Three (3) years of experience in appropriate clerical, bookkeeping, data processing or statistical work and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university.

4. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

1. Provides training to the Clerical Specialists staff.

2. Diagnoses and investigates problems with the state data systems regarding permit collections and data entry.

3. Investigates discrepancies in renewal bills and late fee collections.

4. Develops plans and practices that promote efficiency for the department.

5. Research the history of establishments for current ownership.

6. Enforces laws related to the application of late fees and penalties as appropriate.

7. Links TDH data systems to Shelby County IT to resolve computer issues.

8. Develops operational and technical forms and spreadsheets for the management team.

9. Acts as the lead to provides guidance for the clerical staff and the operations of the department in the absence of the manager.

10. Performs other related duties as required or directed.

KSA's

KSAs -

1. Knowledge of laws, ordinances, rules, and regulations affecting the collection of appropriate permit fees and the skill in applying them.

2. Ability to produce and maintain spreadsheets of daily receipts.

3. Ability to plan, organize, and maintain an even flow of work.

4. Ability to maintain continuous mental alertness and reasoning.

5. Ability to perform accurate mathematical computations.

6. Ability to spell, punctuate, and use grammar correctly.

7. Ability to interact courteously with the public and to resolve problematic situations.

8. Ability to establish and maintain effective working relationships.

9. Proficient knowledge of Microsoft Office (Word and Excel) or other County software applications.

Special Requirements

1. Must be able to work overtime during busy seasons.

2. Must be able to work occasionally on weekends when required.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.