Your Opportunity as the Technical Manager
The Technical Manager is responsible for the leadership, development, and support of our Maintenance resources and systems.

Location: New Orleans, LA

Work Arrangements: 100% on-site at our Chef facility

• Willingness to work off shift (including nights, weekends, and/or holidays) and flow to the work as needed

Reports to: Plant Manager

In this role you will:

• Perform maintenance management by leading maintenance resources and establishing priorities
• Support the operating departments Technical Leaders, Maintenance Leaders, Planners and Technicians to:
  • Develop their technical acumen
  • Understand and apply Progressive Maintenance tools
  • Prioritize work effectively through use of a CMMS (Computerized Maintenance Management System)
  • Respond to process failures and breakdowns with a sense of urgency
  • Train all levels of the organization to complete mechanical work
  • Drive high-performance work culture by engaging with team members on the floor and coaching to problem solve, make decisions, and become self-reliant
  • Coach operating teams and leadership to root cause identification, elimination of losses, and the use of problem-solving tools to identify gaps and prioritize work
• Lead the maintenance storeroom staff to:
  • Operate and maintain all aspects of the maintenance storeroom
  • Develop and teach Storeroom DMS (Daily Management Systems), including all In-process measures
• Responsible for the maintenance shop to ensure staffing, skills and equipment to support plant maintenance repair activities
• Achieve excellent understanding of operational capabilities and product flow including all inputs and outputs
• Support plant vision, long-term plan, work system, and continuous improvement programs and role model expected behaviors
• Participate in annual master planning process
• Address gaps in line / area performance of implementation and effective coaching of Smucker Continuous Improvement methodologies, foster a zero loss culture
• Participate in and / or lead improvement teams to provide targeted improvements to meet plant and company objectives
• Establish and target KPIs as required to successfully manage safety, quality, and efficiency of maintenance operations
• Responsible for plant electronic reliability data and improving methods for collecting accurate data by using tools such as equipment logs, technical documentations, and assets BOMs
• Lead the Site Progressive Maintenance (PM) Pillar and collaborate with the corporate PM Pillar Team
• Establish and track KPIs as required to successfully manage the safety, quality, and efficiency of the maintenance operations
• Working closely with the Plant Engineer, lead and execute on the 5-year Capital Expenditure strategy to upgrade and maintain plant facilities and equipment
• Support HPO (High Performance Organization) vision and work system

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelors degree
• 5 years of relevant experience
• Demonstrated ability leading a team, coaching, and developing leaders to deliver business needs where employee safety receives top priority, followed closely by product quality and productivity
• Strong technical and mechanical ability, including problem solving and troubleshooting capabilities
• Experience with maintenance work development, planning, and scheduling
• Experience with a CMMS (Computerized Maintenance Management System)
• Demonstrated priority setting and problem solving

Additional skills and experience that we think would make someone successful in this role:

• A degree in Engineering
• Project management experience
• Demonstrated experience in building a high-performance work culture and systems
• Experience developing and maintaining a budget
• Prior experience working with and supporting a union

Learn more about working at Smucker:

• Our Total Rewards Benefits Program
• Our Thriving Together Philosophy Supporting All Impacted by Our Business
• Our Continued Progress on Inclusion, Diversity and Equity

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