6 Technical Support Specialist I Jobs in Louisville, KY
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J. Knipper and Company, Inc. is Hiring a Technical Support Specialist I Near Louisville, KY
YOUR PASSION, ACTIONS & FOCUS is our Strength
KnipperHealth is a highly profitable, rapidly growing company that is competitively unique and nimble in service solutions. We offer incredibly competitive pay and benefits that start on your first day of employment.
- Things you can expect within your first 90 days:
- Zero time waiting for benefits
- Welcoming team with a great culture
- Classroom and on-the-job training
- 30/60/90 check-ins with leadership team
- Educational Assistance Opportunities
- Toll allowance for hourly positions
- Interested in starting a career in pharmacy with Knipper Health? Ask us about our company-sponsored Pharmacy Technician programs to become licensed in your state.
- Responsible for converting and installing new hardware and software.
- Make recommendations for improvements in computer systems.
- Install and configure, individually or in combination, each component of computer system such as central processing unit, memory, motherboard and other peripherals.
- Troubleshoot all hardware (computers, printers, etc.) and software for anomalies.
- Assist users to resolve computer related problems such as inoperative hardware or software.
- Train workers in use of new software and hardware.
- Keep current thorough technical journals or manuals, attends vendor seminars on new computer hardware and software.
- Maintain computer hardware and software inventories and coordinates asset management tracking with finance.
- Coordinate cable installations, new hubs/switches and new computers for additional workstations.
- Manage assigned Help Desk tickets to meet service levels.
- Assist with phone system support.
- Assist with support of VPN users in company wide network. Setup and configuration of VPN on laptops and user accounts.
- High School diploma and/or technical degree/certification
- Minimum of four (4) years of work experience in an IT related position
- Excellent verbal and written communication skills
- Excellent problem-solving and customer service skills
- Ability to balance multiple priorities to meet expected response deadlines
- Ability to work independently and as a member of a team
- Demonstrated experience and strong knowledge of computer systems (desktops/laptops), printers, mobile devices and other technical products
- Demonstrated experience and strong knowledge of Anti-Virus solutions, Exchange, Lan Environment, and Active Directory
- Demonstrated experience and strong knowledge of Windows 10 and Microsoft Office 365
- Occasionally lift, carry, and move up to 35 pounds
Job Summary
Full Time
Business Services
$61k-79k (estimate)
07/19/2022
01/11/2023
The job skills required for Technical Support Specialist I include Technical Support, Customer Service, Problem Solving, Help Desk, Microsoft Office, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist I positions, which can be used as a reference in future career path planning. As a Technical Support Specialist I, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist I. You can explore the career advancement for a Technical Support Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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