Description

• Customer service and shift work including welcoming customers to the coffee shop, taking orders and accurately processing payments using the cash register.
• Prepare beverages and serve products according to department standards and procedures.
• Work to develop familiarity with customers by knowing name, favorite or usual order.
• Follow all cash handling and payment accepting policies and procedures.
• Ensure that floors throughout the department are clean and free of debris.
• Stock and organize the department as needed.
• Ensure that seating area, ie. tables, counters, chairs, are clean and free of debris.
• Prepare products for later shifts, weigh out beans for the rest of the day and the next shift. Prepare oatmeal cups, cold press and cooler mix.
• Responsible for following safe food guidelines.
• Other duties as assigned.

Requirements

• Must be at least 16 years of age
• Must be able to clearly speak, read and write the English language
• Restaurant, retail or customer service experience preferred
• Excellent customer service skills, friendly, outgoing
• Must be able to problem solve and be detail orientated
• May be required to work early mornings, evenings, some holidays and weekends
• Must be honest and dependable
• Must be self motivated and able to work as a team member

Physical Demands

• Constant standing, walking, hearing, seeing for long periods of time.
• Frequent repetitive hand and wrist motions, bending at the waist, reaching arm's length/above shoulders/below waist, crouching, stooping, kneeling.
• This position requires close/distance/peripheral vision, depth perception and color vision.

Work Environment

• Work performed in a variety of indoor environments including refrigerated, wet, hot, cold and around machine/equipment noise on a terrazzo floor.
• Exposure to cleaning chemicals.
• Associates work as a team and individually in a smoke-free facility with a multifaceted and fast paced environment.