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Customer Service Advisor (Taylor, MI)6:00 AM – 2:30 PM, Weekdays$23.00 - $28.00At EW Grobbel, we have been proudly delivering high quality food for 140 years. As one of Crain’s “50 Fastest Growing Companies in Detroit,” we’re ready to be a national powerhouse. We’re looking for a highly skilled Customer Service Advisor for our high volume business to business transactions. This position is based in our Taylor distribution center. This position is 100% on-site.Objectives of this RoleEnter and process orders received from email or EDIManage multiple customer portals and EDI portalsWork with warehouses and trucking companies to arrange timely deliveryCommunicate, mostly through email, with customers on orders and product related inquiries.High volume data entry and paperwork management to provide accurate and timely paperwork for each customer purchase orderSchedule inbound and outbound delivery appointmentsProfessionally communicate on phone with customers and consumers as needed to resolve issuesOther duties as assignedSkills and Qualifications3 years of experience in high volume data entry required50 words per minute typing speed requiredExceptional attention to detail requiredExperience with Truckload and LTL shipmentsEDI and Business to Business transaction experiencePrior experience with customer serviceProficiency in the Office 365 including ExcelAbility to multitask and prioritizeStrong organizational skillsExcellent communication skillsGood attendance and ability to work on-siteAt EW Grobbel, here are just some of the benefits you'll enjoy:Normal work week is Monday – FridaySalary based on experienceMedical, dental, vision and life insurance benefitsPaid holidays & vacation timeQuarterly bonusesMatching contribution to 401 (k) planAbout EW GrobbelEW Grobbel is a family food company that was established in 1883. Headquartered in Detroit's historic Eastern Market, EW Grobbel specializes in whole muscle meat proteins and pickle products. We are best known as "America’s Oldest Corned Beef Specialist". We supply our products to thousands of locations around the United States.The foundation of the organization is centered on growing and developing each employee, both personally and professionally while producing premium quality food products. As an employee of EW Grobbel, you will be part of a fast paced, high performance team, driven by employee engagement and powered by work precision.Powered by JazzHR
Full Time
$34k-43k (estimate)
05/21/2024
06/09/2024
The following is the career advancement route for Customer Service Advisor (Taylor, MI) positions, which can be used as a reference in future career path planning. As a Customer Service Advisor (Taylor, MI), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor (Taylor, MI). You can explore the career advancement for a Customer Service Advisor (Taylor, MI) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
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Listened attentively to customers needs to ensure a positive customer experience.
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Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
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Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
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Customer complaints are often assigned case numbers that are used to track the progress of each case.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
12/12/2021: Chico, CA
Provide technical support to clients; troubleshoot systems.
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Promote service retention while reducing cancellations.
02/24/2022: Biloxi, MS
Stop Complaining About Missed Calls.
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Confident with the ability to communicate to customers, colleagues, and staff at all levels.
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Step 3: View the best colleges and universities for Customer Service Advisor.