13 Customer Service Advisor (Taylor, MI) Jobs in Taylor, MI
EW Grobbel is Hiring a Customer Service Advisor (Taylor, MI) Near Taylor, MI
Customer Service Advisor (Taylor, MI)
6:00 AM – 2:30 PM, Weekdays
$23.00 - $28.00
At EW Grobbel, we have been proudly delivering high quality food for 140 years. As one of Crain’s “50 Fastest Growing Companies in Detroit,” we’re ready to be a national powerhouse. We’re looking for a highly skilled Customer Service Advisor for our high volume business to business transactions. This position is based in our Taylor distribution center. This position is 100% on-site.
Objectives of this Role
- Enter and process orders received from email or EDI
- Manage multiple customer portals and EDI portals
- Work with warehouses and trucking companies to arrange timely delivery
- Communicate, mostly through email, with customers on orders and product related inquiries.
- High volume data entry and paperwork management to provide accurate and timely paperwork for each customer purchase order
- Schedule inbound and outbound delivery appointments
- Professionally communicate on phone with customers and consumers as needed to resolve issues
- Other duties as assigned
- 3 years of experience in high volume data entry required
- 50 words per minute typing speed required
- Exceptional attention to detail required
- Experience with Truckload and LTL shipments
- EDI and Business to Business transaction experience
- Prior experience with customer service
- Proficiency in the Office 365 including Excel
- Ability to multitask and prioritize
- Strong organizational skills
- Excellent communication skills
- Good attendance and ability to work on-site
- Normal work week is Monday – Friday
- Salary based on experience
- Medical, dental, vision and life insurance benefits
- Paid holidays & vacation time
- Quarterly bonuses
- Matching contribution to 401 (k) plan
About EW Grobbel
EW Grobbel is a family food company that was established in 1883. Headquartered in Detroit's historic Eastern Market, EW Grobbel specializes in whole muscle meat proteins and pickle products. We are best known as "America’s Oldest Corned Beef Specialist". We supply our products to thousands of locations around the United States.
The foundation of the organization is centered on growing and developing each employee, both personally and professionally while producing premium quality food products. As an employee of EW Grobbel, you will be part of a fast paced, high performance team, driven by employee engagement and powered by work precision.
Job Summary
Full Time
$34k-43k (estimate)
04/30/2024
05/17/2024
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Quotes from people on Customer Service Advisor job description and responsibilities
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Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
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Provide technical support to clients; troubleshoot systems.
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Promote service retention while reducing cancellations.
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Stop Complaining About Missed Calls.
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