Title
Job Location
Total Working Hours
Full Time
Part Time (Flexible)
Exemption Status
Non-Exempt
Exempt
Traveling required
Not required
Occasionally
Permanent
JGMS Govnerment Services, LLC
Ethically minded, mission driven.
We provide applied technology, engineering, science, and management services to government and private sector clients nationwide. As a diverse team of professionals, we are focused on meeting the needs of our clients and following through with real solutions that effectively and efficiently meet all budgetary and scheduling requirements. As a member of the JGMS team, you will be involved in a growing, dynamic organization that is developing new client solutions to benefit our environment and economy.
Customer Service Rep
This position is located on site in Saratoga Springs, NY, Idaho Falls, ID or Niskayuna, NY.
About the Job
The Integrated Workplace Management System (IWMS) Functional Owner will gather functional requirements from stakeholders, organize system demonstrations and facilitate key stakeholder testing of the NextGeneration IWMS capabilities on PrimeNet. This is expected to be a three year position to roll-out full implementation of the following new IWMS capabilities for:
Facility and Capital Projects Management Capabilities
Seating & Space Management Capabilities
Facility Condition Assessment Capabilities
Automated Business Intelligence Product Development
The successful candidate will have exceptional written and verbal communication skills, be versed in meeting facilitation and have some degree of continuous improvement, process improvement or group facilitation training and experience.
Requirements
Required Knowledge, Skills, and Abilities
Bachelor’s degree in any discipline and at least five years of relevant work experience.
Certification in at least one continuous improvement, facilitation or process improvement discipline (e.g., Lean Belt, Kepner-Tregoe, Prosci Change Management, Knowledge Management).
Desired Knowledge, Skills, and Abilities
Work experience in any of the following areas:
Facilities and Infrastructure Life Cycle Management
Facilities and Infrastructure Data Management
Workflow Application use and/or development
Electronic Asset Management System use and/or development
Integrated Workplace Management System use and/or development
Information Technology Application configuration and/or development
Visual data display development (design and/or coding experience)
Security Clearance
Must be able to obtain and maintain a DOE L security clearance.
Background Check and Drug Screen
Must be able to pass a background check, reference check, and drug screen.
Benefits
We take pride in promoting a healthy work-life balance, family-friendly benefits, servant leadership, team values and professional growth. Our competitive benefits package includes:
401k plan with company match
Medical, dental and vision insurance
Paid time off
Paid community service hours
10 paid holidays
Life insurance, short- and long-term disability
Employee assistance plan (EAP)
Professional development opportunities
COVID-19 Vaccine
The COVID-19 vaccine may be required unless granted an accommodation under applicable state or federal law.
Equal Opportunity Employer
JGMS Government Services, LLC (JGMS-GS) is dedicated to the principles of equal employment opportunity (EEO) in any term, condition, or privilege of employment. The Company prohibits unlawful discrimination against applicants or employees on the basis of age (40 and over), race, color, religion, national origin, disability, genetic information, sexual identity, sexual orientation, pregnancy, veteran status, or any other status protected by federal, state or local laws. This policy applies to all applicants, employees, including managers, supervisors, co-workers and non-employees such as customers, clients, vendors, consultants, or any other entity in professional contact with the Company.
If you are an individual with a disability and need assistance completing the online application, please call (970) 254-1354. Alternatively, an email may be sent to HR@jgmsgovservices.com, with the subject line 'Applicant Accommodation' in the email.