J.D. COLLISION EXPRESS LLC is Hiring a General Manager Near San Antonio, TX
Job Description
Job Description
Forecast goals and objectives for the Center and strive to meet them
Recruit, recognize and retain talented teammates. Monitor the performance of all Center staff and provide leadership and coaching as well as ensure that all employees have the required training for their position
Demonstrate a great ability to lead, develop, and inspire others to achieve success
Supervise the sales, overall production and administration of the center
Ensure that every associate follows all JD Collision Express standards, policies and procedures
Responsible for overall team engagement, including effectively leading team engagement meetings
Periodically, review estimates to ensure accuracy and compliance with Company and Client guidelines
Monitor current financial performance metrics and review previous month’s financial metrics to identify opportunities and trends
Ensure DRP accounts are managed properly and update any changes or reviews are communicated to Regional staff
Monitor the performance of each teammate and provide coaching through timely and specific feedback
Ensure the center is qualified to meet the requirements of our OE/ Insurer and I-CAR partners
Be responsible for the center’s regulatory compliance, including hazmat regulations and documentation
Demonstrate behaviors consistent with the Company’s Vision, Mission and Values in all interactions with associates, customers, clients and vendors
Establish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral business
Comply with all JD Collision Express safety rules, guidelines, standards. Create a culture of safety through good housekeeping and PPE usage.
Other duties as assigned
You have a HS or GED; Post-secondary education in collision repair preferred
You have experience in auto repair industry or managing a team
You are at least 18 years of age
You have a valid Driver’s License
You have an advance understanding and knowledge of the repair process/procedures
You have strong analytical and coordination capabilities; capable of effectively prioritizing and multi-tasking.
You have highly-effective leadership skills including excellent communication skills and the ability to delegate and empower employees.