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Admin Support Specialist
iWest Companies Idaho Falls, ID
$46k-57k (estimate)
Full Time 1 Month Ago
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iWest Companies is Hiring an Admin Support Specialist Near Idaho Falls, ID

iWest Companies is looking for a team player to fill a unique position in customer service as an Admin Support Specialist in our Idaho Falls Branch. This role has many diverse administrative tasks and encompasses many areas of support.

We want people who will represent our values of extraordinary service, dedication to win-win partnerships, and commitment to ensure excellent service standards. Providing an amazing customer experience is our top priority! Enthusiasm for continuous improvement and personal growth is a must. We want to invest in you!

Duties/Responsibilities:

  • Committed to live iWest Core Values.
  • Provide exceptional customer service and develop strong internal and external relationships
  • Answer phones, assist customers, and direct calls as needed
  • Maintain & update schedule for upcoming work
  • Assist & support Sales Team, CSR Team, and Special Projects
  • Assist & support Final Mile, Design, and Hospitality accounts
  • Address and process customer concerns and claims
  • Create, process, & file daily paperwork
  • Collect Payments and maintain file records
  • Maintain a clean and orderly office
  • All other tasks and duties assigned

Required Skills/Abilities:

  • Customer Service orientation and negotiation skills
  • High degree of accuracy, efficiency, and attention to detail
  • Excellent verbal and written communication skills
  • Punctual & Consistent
  • Team player attitude
  • Self-starter with strong organizational skills
  • Ability to pass an Agility Test, Drug Screen, and Background Check
  • Availability to work Full Time / Monday - Friday 8-5 pm

Education/Experience

  • High School diploma with previous experience – preferred
  • Knowledge of Computers and Microsoft Systems – required
  • Proficiency in Word and Excel – preferred

Position Details:

  • Schedule: Monday – Friday
  • Compensation: $18.00 per hour - based on experience
  • Benefits: Medical, Dental, PTO, Life, and 401k available upon eligibility

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$46k-57k (estimate)

POST DATE

04/21/2023

EXPIRATION DATE

05/19/2024

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The job skills required for Admin Support Specialist include Customer Service, Attention to Detail, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Admin Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Admin Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Admin Support Specialist positions, which can be used as a reference in future career path planning. As an Admin Support Specialist, it can be promoted into senior positions as an Administrative Assistant IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Admin Support Specialist. You can explore the career advancement for an Admin Support Specialist below and select your interested title to get hiring information.

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