At IWCO, we spend our days in the relentless pursuit of better ideas, better creativity and better performance across all direct response marketing channels. It’s about being impactful, disciplined and measurable, while enjoying the process, being a part of a supportive team and having some fun along the way.

IWCO cares and plays an active role in our communities. We also work closely with industry partners, like the U.S. Postal Service, paper suppliers, technology innovators and execution partners to drive added value for our clients, push creativity, decrease costs and to drive better performance.

If you’re thinking of a new career, every day at IWCO we’re about doing the same thing for our employees as we do for our clients: Making Better HappenSM. We care about results. And we care about each other. We all strive to be better today than we were yesterday. We offer a competitive compensation and benefits package and on-site wellness programs – not to mention the opportunity to work with the most talented people in marketing who’ll challenge you and help you become better every day.

Overall Summary:

The Business Systems Analyst II will plan, design, develop and launch efficient business, financial, and operations systems in support of core organizational functions and business processes.

Primary Duties/Responsibilities:

• Gather and analyze data in support of business cases, proposed projects, and systems requirements.
• Generate and compile reports based on the findings, complete with probable causes and possible solutions to systems issues.
• Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.
• Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
• Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
• Create system design proposals.
• Ensure compatibility and interoperability of in-house computing systems.
• Create systems models, specifications, diagrams, and charts to provide direction to system programmers.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Collaborate with QA and Training support teams to orient end users for all modified and new systems.
• Occasionally directed in several aspects of work.
• Assists in implementing regulatory compliance requirements for in-house computing systems.
• Perform other (or other related) duties as applicable or assigned.

Required Skills/Abilities/Competencies:

• Experienced in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and manipulation concepts.
• Excellent understanding of the organization’s goals and objectives.
• Understands all phases of the project life cycle and incorporates SDLC practices that are suitable for each project.
• Strong technical understanding.
• Ability to excel in fast paced demanding production environment.
• Excellent problem-solving and customer service skills.
• Microsoft Office Suite proficiency.
• Excellent interpersonal, written and oral communication skills.
• Keen attention to detail.
• Ability to conduct research into systems issues as required.
• Self-starter and able to work independently.
• Ability to effectively prioritize and execute tasks and deliver results.

Education and Experience:

• Bachelor’s degree in a technical or business field and/or 4 years related work experience.
• Extensive experience with core software applications, including ERP, production planning, scheduling and inventory control systems, accounting systems and data processing services.
• Working knowledge of IWCO’s business systems.
• Printing industry and/or manufacturing knowledge a plus.

Physical Requirements:

• Ability to work 8 hours consecutively.
• Prolonged periods of sitting at a desk and working on a computer.
• Pre-employment background check and drug screen required.

IWCO is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. IWCO is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our HR Department.