6 Patient Account Specialist Jobs in Brentwood, TN
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IVX Health is Hiring a Patient Account Specialist Near Brentwood, TN
About The RoleThe Patient Account Specialist is primarily responsible for patient follow-up in accordance with practice protocol with an emphasis on maximizing patient satisfaction and profitability. Responsible for providing customer service to our patients, the centers, and internal departments.
Responsibilities
- Responds to incoming calls from patients and internal departments to process credit cards, payment plans and troubleshoot patient questions/complaints.
- Ability to read, understand and explain the explanation of benefits in order to properly answer patient billing questions.
- Make outbound calls to patients to collect past due balances and arrange regular monthly payments or payoffs.
- Knowledge of verification of benefits and coordination of benefit processes
- Run patient statements monthly for each location.
- Work closely with front office, insurance follow-up and prior authorization teams to maximize reimbursement.
- Assist with identify copay programs, grants, and funds that can help alleviate patient responsibility.
- Work as a team player in order to meet department goals.
- Have a vast understanding of the claim life cycle and patient responsibility after insurance.
- Become familiar quickly with all duties and perform them accurately, independently, promptly, efficiently while recognizing their importance and relationship to patient care
- Ensure all deadlines for processing and reporting are achieved consistently.
- Proficiency with standard office software application (Outlook, Microsoft Office)
- Comprehensive understanding of coinsurance, copays and deductibles
- Working knowledge of Medicare compliance, OSHA, and HIPAA.
- Requires familiarity with Navi-Net and Availity, as well as payer portals.
- Detail Oriented
- Ability to multi-task and work across the organization
- Excellent communication and interpersonal skills
- Strong analytical thinking and problem-solving skills
- Enjoys interacting with patients, nurses, and other healthcare professionals
- Enjoys creating a friendly and hospitable atmosphere
- Good at coordinating with other to meet collective goals
- Proactive and optimistic
- High School Diploma or Equivalent
- 2-3 years of clerical/administrative experience, preferably in a healthcare/medical setting
EEO STATEMENTIVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Job Summary
Full Time
Ambulatory Healthcare Services
$35k-43k (estimate)
11/27/2023
05/29/2024
ivxhealth.com
FREMONT, CA
100 - 200
2013
Private
$10M - $50M
Ambulatory Healthcare Services
Related Companies
About IVX Health
IVX Health is a provider of infusion and injection therapy for chronic conditions such as rheumatoid arthritis and multiple sclerosis.
The job skills required for Patient Account Specialist include Customer Service, Billing, Patient Care, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Account Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Account Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Account Specialist positions, which can be used as a reference in future career path planning. As a Patient Account Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Account Specialist. You can explore the career advancement for a Patient Account Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Account Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Account Specialist job description and responsibilities
A patient account specialist works at a hospital, clinic, or similar medical facility and audits chart copies to ensure accurate and timely billing or refunds for customers.
05/04/2022: Tallahassee, FL
Good phone skills help with working with patients and clearly explaining policies and details.
04/01/2022: Melbourne, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Account Specialist jobs
The Patient Account Specialist provides administrative support to the daily verifications operations within the assigned function(s).
04/07/2022: Abilene, TX
Step 3: View the best colleges and universities for Patient Account Specialist.
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