At IVRS Wellness Center, we provide the best integrative health and wellness services including Primary Medical Care, IV Therapy, Cryotherapy, Acupuncture, Massage Therapy, and Salt Therapy. Wellness for your whole body to be your best whole self.

As an Appointment Scheduler at our wellness center, you will play a crucial role in ensuring efficient scheduling and coordination of client appointments. You will be responsible for managing our appointment calendar, scheduling appointments for clients, and providing excellent customer service by communicating effectively with clients and staff.

Responsibilities:

• Manage and maintain the appointment calendar for the wellness center.
• Schedule appointments for clients based on availability of staff and resources.
• Coordinate with clients to schedule, reschedule, or cancel appointments as needed.
• Communicate appointment details, including time, date, and location, to clients and staff members.
• Provide exceptional customer service by addressing client inquiries, concerns, and scheduling preferences.
• Collaborate with other administrative staff to ensure seamless coordination of appointments and client flow.
• Maintain accurate records of appointments and client information in the center's database or scheduling software.
• Send appointment reminders to clients via phone, email, or text message.
• Assist with clerical tasks such as filing, data entry, and maintaining office supplies.
• Uphold confidentiality and privacy standards when handling client information.

Requirements:

• High school diploma or equivalent.
• Previous experience in a customer service or administrative role preferred.
• Proficiency in using scheduling software or electronic calendar systems.
• Excellent communication skills, both verbal and written.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Customer-focused attitude with a commitment to providing exceptional service.
• Basic computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Benefits:

• Health Insurance
• PTO